posted on February 2, 2004 06:54:46 AM new
Hi! I am at my mother's house and trying to edit some items to place in my store. The items are in "Pending" unscheduled now. When I open the listing to edit, there is a long delay before anything comes up on the screen and then when it does, I am unable to scroll down...it stops just before the list of images. I am using IE browser on a cable broadband connection! HELP PLEASE!! I had hoped to put 500 items in my store this week from her house! Thanks!
posted on February 2, 2004 11:08:20 AM new
I have checked your account, and I'm able to view the full screen when I checked a few of your pending items. This is probably related to the connection where you are. Be sure to clear the browser cache, and limit the number of open applications. If this continues, what version of IE are you using?
posted on February 5, 2004 06:13:23 AM new
Sorry I didn't get back to you - I finally gave up and when I tried to work yesterday I got a few listed to my store. Doesn't work today! Cache is cleared - IE 6, XP OS! ARGH!! I can't figure out what the problem is!
posted on February 5, 2004 01:53:21 PM new
Hi - are you using a firewall? Also, are you using any kind of ad-blocking or virus-checking software? If so, try disabling these to see if that will help. Sometimes software that runs in the background can cause problems like the one you're describing.
posted on February 6, 2004 12:02:07 AM new
Firewall was the problem! Thanks! Now cross your fingers that some Trojan doesn't take over Mom's computer while I am working or I am in DEEP DOO-DOO!
