posted on February 20, 2004 10:38:37 AM
I was testing the checkout process in my store today and went through and made 3 separate purchases. I didn't pay much attention to the notification that I got through email until I received an email from a customer that purchased from me a few weeks ago telling me that she didn't buy a certain item. It was one of the items I just purchased myself.
I went back through the notifications I got when the transaction was processed and on the first one, it had THIS CUSTOMER's email address.
Now, I know I didn't type in HER email address, I don't even know it, I typed in MY email address when I made that purchase. But low and behold, her address is in the email as the purchaser's email address. That's why she got the confirmation email confirming her purchase (which she didn't make)!
My question is HOW DID THAT HAPPEN????? Why, when I typed in MY email address in the checkout process did another customer's email address post into that field? And, is this going to be ongoing? The other two sales I did to myself had my email address in it. This could be a disaster!
It sounds like an odd browser caching issue. The storefront cannot take an address from your own account, it would have needed to pull it from the webpage directly, which it could have done from your browser cache in error.
Its never come up before and chances are you would not be able to replicate it even if you tried. Just to be sure though, clear your temp files/cache.
