posted on February 26, 2004 06:59:59 AM new
Hello again Radu, first I'd like to thank you for sending me to check for Windows Updates yesterday. My system is much quicker with that new driver! THANK YOU!!!
As I stated yesterday, after updating downloads, clearing cookies, cashe, turning of Norton, shut down/ restart... blah blah blah, the catagory bar was clearly there AND working fine.
However, since 7am this morning (its now 10am here) .. I have been "fussing" trying to get the darn thing working AGAIN! Today... as early yesterday.. no pull down.. no progress "dots" ..nothing.
I have tried just EVERYTHING.. running thru IE.. CTR F5 etc. .. for three hours now. I even did a "system restore" which I created after all my updates yesterday.. and it just isn't there. What the heck do you think is causing this????? What other tips do you have that I may have overlooked? Please help!
There yesterday.. gone today?
This all started after eBay changed their catagory page.... should I contact them.? I don't have their eBay toolbar.. and don't want it! Please ..I am sorry to ask, HELP again! Deb
posted on February 26, 2004 07:09:48 AM new
Oops.. I forgot to tell you (if it makes any difference).. when I am running thru internet expoler and do the CTRL F5 thing, the "progress dots" appear for only about 3 seconds.. then boom! They go away!!! and the page stops trying to load. The number in the "catagory box" is always at 0.. and I can physially "type in" a catagory number if I look it up which then works but just a super hassle.
posted on February 26, 2004 07:42:07 AM new
Hi debshope If you read the other thread on this subject you will see that I had the same problem. If you have Norton you need to disable it while you try to fix this problem. Also when I hit the control F5 I had to hold them down for quite awhile to see it completely load. I was as frustrated as you are but so far this worked for me. Did you restart your computer after all the loading. I don't know if that matters - it is just a thought. I don't have any dots so I don't know about that.
posted on February 26, 2004 07:51:10 AM new
Hi Mommoo~ Thanks for stopping by.. and seeing my problem continues.
Yes! I turned off Norton and restarted, cleaned everything.. and held the CTRL F5 button down .. down down..
I am having it BAD today.. at least yesterday I had some "hope" that SOMETHING would work. Today, I have exhausted all previous "tips" .. and am ready to pull my already-turning-gray hair out!
I can't think of anything ELSE I should be doing..
So you have the toolbar today? Was it there the first time you logged in? Thanks for trying to help. I am happy if its working well for you!! (Lucky Gal!) .... frustrated, and frazzled, DEB
posted on February 26, 2004 08:03:23 AM new
I never had an e-bay toolbar. Yesterday I tried installing it hoping it would help with the problem. It didn't so I uninstalled it. Maybe you should uninstall yours and try again. I have no other ideas. I am not very good with computer problems. That is why I asked to be guided every step of the way. Hopefully Radu can help you. Keep us informed on your progress.
posted on February 26, 2004 08:47:58 AM new
Hi Mommoo... noo.. I didn't mean eBay "toolbar" I meant the catagory bar. Did you have it first thing this morning?
I got on my husbands PC .. he doesn't have NORTON and runs on Windows ME, . Guess what? I can access the catagory pull down bar on HIS computer!! Its there! No dots.. but the catagory bar is there!! Now I have to figure out "why" ??? Its gotta be a confilct with Norton or XP? near I can tell.
posted on February 26, 2004 10:13:55 AM new
Hi. I don't know about XP but with Norton I disabled 3 little icons down by the time at the bottom right - the task scheduler, the Internet security and the anti-virus. If you right click on those icons you will see "disable". I did that first and it still didn't work but I left them disabled to do the F5 solution. So one or the other or the combination of both worked. By the way I had to do that F5 solution a few times. You might want to give it another try.