posted on February 28, 2004 01:29:14 PM new
A pop up window from Microsoft keeps coming up when using checkout that says the security certificate for this site has expired.
Not a good thing for my customers to be getting! Not wanting to use my checkout....
posted on February 28, 2004 06:00:31 PM new
Hello,
Our security certificate has not expired. You can double check the checkout is on a secure site based on the https:// in the address bar of your browser. If you continue to get this pop up error, let us know what auctions they're on so we can check the checkouts.
Try clearing your browser cache and cookies and restarting your browser as well. Let us know if this helps.
posted on February 28, 2004 06:55:57 PM new
Hello Sonya,
Had certificate problem on 3589519174 then after two tries was able to go through without a problem.
Just went to checkout on 3589519163 and this one keeps locking up.
When I viewed the certificate the first time it was date 2/28/03 to 2/28/04 - same this time.
Certificate reads:
imagehost.vendio.com
Thawte Server CA
Issuer: [email protected]
I didn't copy down the details page.
When I click either yes to proceed anyway or on the second try no, it locks up and won't let me do anything.
I cleared my cache and browser and am still having the same problem. The certificate page has an option to Install Certificate. Should I have to install this???
posted on February 28, 2004 08:41:01 PM new
Same problems here. Tried two computers, and two Storefronts beside my own. Security certificate expiration window pops up when you add an item to cart.
If you click yes after you are asked by the windows popup if you want to proceed, the system hangs up for a minute or two.
I've had two customers email me about this when they tried to make a purchase.
