posted on March 25, 2004 07:18:40 PM new
In post-sale, when I click on the numbers to go check an orders payment status, print shipping labels, etc...I notice a problem I really need to correct (because it is getting sent to my buyers looking this way). For some reason, say the buyer pays me by paypal, the item was 40 dollars and the shipping was 5. Even though the total was calcuated right (45) and the payment then recieved, the post sale manager shows the person as then having paid 45 dollars toward only 40 they owed (shipping is not included in the total). Please let me know how to fix this!!! Has anyone else had this problem?
If the buyer didnt go through the Vendio checkout, just click on the 'Go To Buyer Checkout' link at the top of that page when you are viewing the post sale steps. Complete the checkout so Vendio knows the total was $45 and marks it as completed.
