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 wgm
 
posted on March 29, 2004 08:33:33 PM new
When I do my listings, I have roughly half go at one time, then the remaining auctions 15 minutes later. I do this for a reason - to keep items separated which makes it easier for buyers to browse my auctions.

I don't know what happened tonight, but somewhere Vendio dropped the ball on getting my auctions launched as they were scheduled. There are many items from the first scheduled time mixed in with the second half - and I don't appreciate it. What's the purpose of having scheduling times if they are not going to be kept?

May sound petty to you, but I have one group of buyers that only buy what I try to list together so they don't have to search through things they are not interested in.

I would appreciate a reply as to why this happened and if the problem is going to be corrected for next week...

I sure miss the AuctionWatch days...

__________________________________
"The more I want to get something done, the less I call it work." - Richard Bach
 
 SonyaCS
 
posted on March 30, 2004 09:14:38 AM new
Hello,

If items launch later than they are scheduled, it is due to launch latency times. Please check the graphs on the following page:

http://www.vendio.com/ebay_api_stats.html

If the spikes in the graph were when your items were scheduled to launch, it means there was launch latency at that time so items might not go on at their exact scheduled time. We apologize for the inconvenience.

Regards,

Sonya
 
 
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