vintagespeedshop
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posted on May 23, 2004 11:04:14 AM new
Why was my thred pulled over the mistake that Vendio made?? Vendio said I would not be charged Gallery fees and I'm out $125.00 on Gallery fees with ebay I did not authorize?? Also said I would receive $50.00 for my trouble. I got my bill from Vendio, NO CREDIT OF ANYKIND. WHAT'S THE DEAL?????????
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yeoldcountrymall
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posted on May 23, 2004 11:53:11 AM new
That does not surprise me since I am going
through a variation of the same thing. I
am not a happy camper.
Rich
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DarinCS
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posted on May 23, 2004 01:29:19 PM new
You'll have to contact our billing department if you have disputes on your billing statement. You can use our form page to write them at : http://www.vendio.com/contactus.html
Best Regards,
DarinCS
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yeoldcountrymall
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posted on May 23, 2004 02:54:50 PM new
An when will one of them actually DO something?
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yeoldcountrymall
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posted on May 23, 2004 06:15:46 PM new
Been there, done that.
Rich
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SonyaCS
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posted on May 24, 2004 09:25:51 AM new
Hello Vintagespeedshop,
We deleted your thread as it was a duplicate of this one. In order to keep all responses to one thread, we delete duplicates. Your credit will be posted to your account within the next couple of weeks. Please see the thread I linked for all updates on the situation.
Yeoldcountrymall -- your issue is different and completely unrelated to the one brought up by 'vintagespeedshop'. We have been in contact with you regarding your issue.
Regards,
Sonya
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yeoldcountrymall
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posted on May 24, 2004 03:15:27 PM new
Sonya:
Yes, and no one in any department has done anything to unfreeze the funds in my Citibank account. A simple phone call to
those folks would have solved the problem.
That $4.95 you said would be removed appeared on my billing also. I will
challenge that charge.
Rich
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SonyaCS
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posted on May 24, 2004 04:58:05 PM new
Hello,
I see. Unfortunately I do not deal with the web hosting features but I do know that it is being addressed. Regarding the $4.95 charge, please write in to [email protected] to seek a refund for that.
Regards,
Sonya
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yeoldcountrymall
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posted on May 24, 2004 06:39:20 PM new
Gee Sonya, you chould be a comedienne since you were the one who said you applied the credit to my account a couple of days ago.
Want to see the email?
You people are a joke.
Rich
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DianaCS
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posted on May 25, 2004 10:57:14 AM new
vintagespeedshop,
Please refer to this thread for our responses about the eBay fees on your account. This problem was caused by eBay, and we are working with them to get a credit to you. Note also that it takes some time for us to apply a credit to your account, as this is a manual process. Thank you for your patience.
yeoldcountrymall
We have emailed you with instructions on how to clear your credit card account. Unfortunately we cannot do this for you. If you did not receive the instructions, please let us know and we will resend. Your credit will also take a few days for us to process. Thank you for your patience.
Diana
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makepono
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posted on June 4, 2004 08:46:07 PM new
Has anyone gotten their accounts credited for this? As of today 6/4/04 I haven't heard from ebay or vendio and I would like someone to take credit for this mistake and I personnally am out of pocket some $$$$. Please respond.
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ChristopherCS
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posted on June 5, 2004 10:21:03 AM new
Hello,
No updates yet, but keep track of this thread for any new information.
Regards,
Christopher
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