posted on August 11, 2004 06:41:47 AM new
I'm dumb. I've done it before, but for the life of me I can't figure out where the link is to obtain a credit for canceling an order in vendio stores. I've got a couple of non payers.
I know it's a hassle and I have to get the item number from the invoice .... but can someone give me a link to help me do this a little more quickly?
Thanks !!!
Request to Vendio .... how about making it a little bit easier to obtain the final value credit for a cancelled order.
posted on August 12, 2004 09:08:27 AM new
Hi Susan,
In the event that your buyer does not complete a transaction for a fixed-price Store item, you may request a refund Store line item fee. To request a refund, please use the below URL, and be sure to select Stores from the menu.
Please note that you must be logged in to access this form.
To add the item back to your Store inventory, go to the corresponding Inventory item in Sales Manager, and increment the inventory quantity manually. Scroll down, and increment the quantity available in the Store. Save, and the item will reappear in your Store inventory.
