playbackfactor
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posted on September 6, 2004 09:56:33 AM new
The Create New listing links in Sales Manager are not working for me. They don't link up at all, the cursor is just an arrow. This just happened to me- I've been listing items all morning. Does anyone know what the problem might be?
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mommoo
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posted on September 6, 2004 10:47:54 AM new
I am having the same problem. The arrow just sits there. Could we have an answer please as we can't list.
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Tabrooski
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posted on September 6, 2004 10:54:27 AM new
Same problem here. I have been listing all morning, too, and now, suddenly, the eBay link just sits there. Is Vendio listening????? Money lost does NOT make me a happy camper!
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BobCS
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posted on September 6, 2004 11:09:54 AM new
Hi Folks,
Sorry for the troubles. If you are logged into Sales Manager, you should see a an Ebay icon at the top of the left hand navigation. It doesn't sound like any of you are. However, when I log into your accounts, I am able to see the icons at the top. So, something is working on your end, but not on your.
If you are not seeing this on your computer, please either post a screen shot or send it as an attachment to the following email address:
[email protected]
Also, what kind of browser are you guys using? Please let me know the browser type and version number. Most version numbers are available by clicking HELP > About in the browser's toolbar.
Thanks!
Bob
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jtomp
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posted on September 6, 2004 12:14:45 PM new
I am having the same problem. The buttons on the left side of the sales manager page are not working. However, if I go to the "jump to" box on the top right, I can select "create eBay listing" and get to the listing page that way.
Jane
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tonimar1
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posted on September 6, 2004 02:02:53 PM new
Hi
I am having the same problem, my ebay icon is not clickable. I can not make a listing.
but I will try what jtomp is suggesting,
but will it be fixed soon, because its not a problem on my end, or with my computer.
Thank You
Tonimar1
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atticques00
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posted on September 6, 2004 03:27:26 PM new
Ditto...Create listing Icons not clickable...Nothing wrong with my computer
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DarinCS
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posted on September 6, 2004 05:17:10 PM new
Please make sure you have the most up to date Internet Explorer version on your PC. If you are still unable to click this link, please turn off your Pop-up and banner blockers. These may
interfere with the feature.
Please let us know if this helps resolve some problems. This will help guide us where to else to start trouble shooting.
Best Regards,
DarinCS
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PamClaytor
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posted on September 6, 2004 05:34:19 PM new
I am having the same problem.
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PamClaytor
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posted on September 6, 2004 05:36:31 PM new
It was working fine last night. So it must be a problem with the Vendio Site. It need to be fixed so I can list some auctions.
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sparkz
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posted on September 6, 2004 05:41:49 PM new
The icons are there, but they are not clickable. I listed by going to image hosting. Upload one picture and it will return you to the page that has icons that are clickable. You will have to upload one pic for each auction you want to create.
A $75.00 solid state device will always blow first to protect a 25 cent fuse ~ Murphy's Law
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OhMsLucy
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posted on September 6, 2004 05:45:43 PM new
No problems here. The eBay create auction link is working just fine. Which tells me it's not a Vendio problem.
I also have had no problems whatsoever using the new scheduling system.
Don't know if anybody cares but I use IE. I go to IE independent of AOL, which is my ISP.
Lucy
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atticques00
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posted on September 6, 2004 05:46:16 PM new
Come on...this feature has been working since you launched your redesigned site. Which by the way takes more clicks, to do what one could do easier before the new look was launched. I have up to date IE and if unblocking pop ups or banners is the issue, then your tech fellows better get to work.
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tonimar1
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posted on September 6, 2004 05:55:12 PM new
My links aren't working yet, but I did what jtomp suggested and thats working for me, .........go to jump to: on the right top and after you list your auction then the ebay icon seems to work, but it dosn't work from the start page of Sales Manager.
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EclecticClutter
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posted on September 6, 2004 06:20:48 PM new
Running my cursor over the links produce nothing. I can only get to image hosting not inventory. Odd. I don't think it's my computer as it was working just a few hours ago ? Going to try what others have said.
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EclecticClutter
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posted on September 6, 2004 06:30:09 PM new
Ok I can't create listings using the *jump to...* but I still can't access the links below from there
Images I can upload etc but I can't use any of these links.
ZoomStream Images
Recycle Bin
Edit Preferences
Image Watermarking
XPress Publisher
there are more like inventory (can't access )
and others but I've got to go back and copy for you, cuz I don't remember what they were.
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mommoo
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posted on September 6, 2004 08:19:52 PM new
Still not working tonight. I used the Jump To and I can list but I have the same problem with the scheduling icon (the Calendar). It will not click. I have to Launch Now(that will work) Of course it is a Vendio problem. Listing has been working fine until today.
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pirateboy
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posted on September 6, 2004 08:55:01 PM new
Hrmm, I think I might see what might be causing this. The link code that is being used to take you to the Create Listing page upon clicking an icon isn't sub-standard at all, but I it could be written slightly different, using more old-school html methods.
Is anyone having this problem that IS NOT using AOL?
I'll work on this a bit when I get in tomorrow.
-Christian
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postmaster
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posted on September 6, 2004 09:35:32 PM new
I am having this problem and I use a DSL ISP.
I use Netscape 7.2 -- Not IE.
I cannot access my inventory nor find my way back to the sales manager area by clicking on the left side menu.
I cannot get any of the "fly-out" menus and the cursor causes no action when moved over the left side menu.
The whole left side of options are "dead".
It shows Control Panel and the options directly under that are "live" but the following are NOT:
POST SALE
SALES ARCHIVE
IMPORT/TRACK
INVENTORY
CUSTOMERS
SALES MANAGER PRO
The odd part is this, when I copied and pasted the above to put in this reply it listed all of them in the clipboard entry!
"Create Listing
Control Panel
Summary
All Active
All Pending
All Closed
Summary
Combinable Items
WBN to Send
Awaiting Checkout
Awaiting Payment
Export Shipping
Items to Ship
Feedback to Send
Awaiting Feedback
Unsold Items
Post Sale
Download Archive
Restore Items
Sales Archive
Import
Track
Import/Track
All FoldersAll Folders
UnfiledUnfiled
Ark Sc782 FDCArk Sc782 FDC
Multiple LotsMultiple Lots
Inventory
Customers
Sales Manager Pro"
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imaxstitcher
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posted on September 6, 2004 10:18:11 PM new
I am having the same problem. Worked fine all day and now nothing, so it is not the browser or anything on my end because it has worked fine all day today and then all of a sudden........NOTHING! Everything on the left hand side is DEAD, DEAD, DEAD!! TIME IS MONEY. Please figure out what is wrong as this has me at a total standstill as far as listing, contacting people through Post Sale etc.
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rtogui
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posted on September 7, 2004 01:34:53 AM new
Hello,
Please clear your browser cache, and use Ctrl+Reload (or Ctrl+Refresh, or Ctrl+F5) to force the browser to fetch the page again.
Thanks,
-Radu
Got Questions? Check out Vendio's Help Center at http://www.vendio.com/service/ !
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EclecticClutter
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posted on September 7, 2004 05:14:34 AM new
Thanks Radu it worked. I've got active links again. 
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