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 wgonzales
 
posted on December 3, 2004 12:32:28 PM new
Can you help me find "Item # 2280934086 / Large Celestite Showpiece"? This auction has just closed today, but shows up neither in the closed file nor in the active file. It is (was) an eBay store item.
Thanks.
Susan




 
 wgonzales
 
posted on December 3, 2004 12:41:03 PM new
Also I just noticed that my Vendio active auction file says I have 108 auctions, but my eBay store says that I have 110 items listed. Can you figure out what is up and what is missing?
Thanks again.

 
 wgonzales
 
posted on December 3, 2004 12:49:12 PM new
Okay, I found the other two and brought them in. Not sure why they are not there since I never list through ebay. Anyway, can you find the closed one and import it into my closed file? Or can I do it the same way as for the other two? Or if we wait long enough I probably won't even need it...LOL


 
 SonyaCS
 
posted on December 3, 2004 04:45:58 PM new
Hello,

If the item is not showing in closed by now, you can try refreshing your Active list as that may trigger the item to move into closed. If that doesn't work, please use the Import/track link in Sales Manager and use Track to get the item into your account. Once it is there you will be able to use post sale on the item.

Regards,

Sonya
 
 wgonzales
 
posted on December 3, 2004 06:27:36 PM new
Thanks, Sonya.
I didn't think we could import auctions once they were closed. Glad we can...made post sale a lot simpler.
Thanks,
Susan


 
 
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