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 sam712
 
posted on December 30, 2004 07:48:33 PM new
My images won't upload even when I do everything Vendio support has told me. My Kodak progam and camera are not the problem nor do I have any problem locating the images. It's only when I try to get them uploaded to my listings that I have a problem. I have alot to list and REALLY need these to work efficiently.

Thanks for your help,

Sam712
 
 mgarbea
 
posted on December 31, 2004 02:16:14 AM new
Hi Sam712,
do you receive an error during upload? If so, what's the error message?

Marius
Got more Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service
 
 sam712
 
posted on December 31, 2004 09:10:03 AM new
Hi Marius!

Thanks for your response.

Yes, I get an error message stating the images are too big. I had this problem before and I was instructed to use the Vendio Xpress image publisher and that worked for a while. Now, when I upload through the XIP the images aren't in the folders or it will only upload a few. When I try the "browse and upload" and create new folders, of course the images are too big and they won't upload that way either.

This is really frustrating. I have alot of consignment items and need to get this cleard up.

Thanks in advance for your help,

Sam712

 
 mgarbea
 
posted on December 31, 2004 01:54:31 PM new
Hi Sam712,
No I understand. XP uploader does 'shrink' the images to fit the 500K limit.
Maybe you should stick to XP uploader. Wasn't it messaged? We do have a new XP uploader, which can help you upload your images in the desired folder. Just go to the XP uploader page and download the latest version. If you encounter problems using it do not hesitate to contact us.
Marius
Got more Questions? Check out Vendio's Customer Service center at http://www.vendio.com/service
 
 
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