posted on January 23, 2005 10:39:22 AM new
We have closed items that dont drop , and many error in luanch auctions this happening now on 2 accounts jefftal1 and worlscovers1
its SUNDAY 1:40 PM eastern time any help ???
posted on January 23, 2005 11:56:19 AM new
eBay Preview is not working on Vendio. Also Vendio keeps giving me errors on many of the items that are listed (through scheduling), telling me to check if they really got listed, or not.
Please fix the site, as it is extremely difficult and very annoying to try to list anything in this enviroment.
posted on January 23, 2005 11:59:21 AM new
Its now 3 pm still no fix or enswer from Vendio !!!!!!!!!!!! I have this on 2 acount so please dont say its my problem !!!!!
posted on January 23, 2005 12:15:33 PM new
I'll chime in, too -- having the same problems. Launches error out sporadically (because they're not getting verification from eBay) ... some have launched, some haven't.
Site is slow to access.
Also getting the preview unavailable message, but can sometimes get a preview if I hit back and try again.
posted on January 23, 2005 01:08:16 PM new
Hi Guys and Gals,
Sorry for the troubles. I've been getting a few reports about this over the past 24 hours. Looks like there's been some latency. However, auctions do seem to be moving into closed, just not quickly. One thing you can all try in the interim is refreshing your active listings pages....
Click the check-box next to the active listing that are showing "closed", then click the grey "Refresh" button at the top of the page (under the "Jump to" menu.) Wait approximately 5 minutes, then go back to your Sales Manager control panel. The sold listing might appear in your closed section and WBN start being sent out.
Please let me know if this helps. I've alerted our engineering staff about the problem.
posted on January 23, 2005 01:56:26 PM new
I have had several Ebay store items close over the past few hours and none are being imported into Post Sale. Just an FYI
Beth
www.vintageads4u.com
posted on January 23, 2005 08:54:11 PM new
Hello everyone,
I just worked through several customer accounts that were reporting the same thing. Every thing was pointing towards a delay between the eBay and Vendio servers during communication.
We're sorry for the delays and thank you all for the patience today.
Note: selecting the items and hitting refresh will help force our severs to grab the information from eBay again. This will usually get the item updated correctly.
Best Regards,
