Is there any way to delete old custom templates we've made & stored? My list is getting pretty cluttered up & I'd like to dump the ones I'm not using any longer.
posted on January 31, 2005 11:26:18 AM new
Hi there,
Yes, you can delete your old templates. To do this, go to My Account -> Custom Templates. Scroll down to the Saved Templates section. Highlight the template(s) you want to delete, and click the Delete button.
posted on January 31, 2005 11:36:26 AM new
I just tried that and could not get them to delete. Just kept opening each one I highlighted in the little preview window next to it.
posted on January 31, 2005 11:50:19 AM new
Hello windycityauctions,
What exactly happens when you click the Delete button? If nothing happens (the template preview is normal) please let us know what browser/version you're using. Also, check to make sure that if you are using a popup blocker you have included Vendio as a trusted site.
posted on January 31, 2005 12:08:59 PM new
I have tried it both with the pop up blocker off and with it on with Vendio allowed and it will not work. I am using Internet Explorer V. 6. When I highlight the name of the template, it shows in the preview window and that it all. If I hit delete, nothing happens, if I right click on it nothing happens. I cannot highlight more than one template at a time either (using shift or ctrl).
posted on January 31, 2005 12:44:47 PM new
Hi again - I am using IE 6 and the delete button is working for me here. The issue could be memory-related - I would recommend closing all other applications and restarting IE (try clearing the browser cache as well. ) Also, if you have a program like Norton security installed, try disabling that. Let us know if you continue to have trouble after trying these suggestions.
