posted on February 27, 2005 08:59:48 PM
I just added Gallery to my account, largely because of the number of quality items I have right now that would appeal to similar buyers.
I thought it would be automatically added to my existing items, but now I'm not sure. Will it be added, or only to new listings? Is there anyway to manually add it to existing ones if it doesn't attach automatically?
posted on February 27, 2005 09:19:06 PM
Ok, not only does it not seem to be adding it to existing auctions, it isn't showing the existing items in the gallery on the two items that launched after I signed up for gallery! Help!
Please note that the Gallery is updated once every hour (but not at a set time.) Please allow up to two hours after signing up for the Gallery to attach to all your listings and for all items to be imported into your Gallery. Also note that closed items may remain in your Gallery for a short time after they close.
Some reasons why your Gallery might not appear in your listings after the initial propagation timeframe:
- Your eBay credentials are not valid. You should double-check the information you have stored on our site under My Account -> Auction Site Accounts. Be sure that this information is valid and up-to-date. We suggest that you log into your eBay account to confirm the username and password information.
- You may be listing on eBay UK or another international site. Note that Vendio is only compatible with eBay US at this time.
- You may have had your preferences set to 'Do not automatically insert. I'll insert myself (generate HTML)' during the import phase. If this was the case, the Gallery would not be inserted in your active listings. Changing this preference will result in the Gallery automatically appearing in new listings without any need for manual insertion. If you want the Gallery to appear in listings that were active during initial import, you'll need to insert the Gallery HTML into these listings manually.
If you are still having problems now, please let me know some of the item numbers that are not showing up in your gallery.
