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 chineseculturegallery
 
posted on May 16, 2005 11:38:01 AM
The following message was returned from the scheduler while attempting to list your auction:

Auction submission has failed for Vendio ID 01awch00000000000773977643XX.


Please go back and verify the site specific information for this auction.

If this error message does not provide enough information regarding the source of the auction error, you may preview the auction insertion. Otherwise you may edit the auction information or attempt to schedule the auction again.


what should I do?


 
 SonyaCS
 
posted on May 16, 2005 05:37:33 PM
Hello,

There are several scenarios that can cause your Yahoo auctions to error on launch. In order to eliminate potential causes, please check the following:

- Double-check your Yahoo account information entered under My Account -> Auction Site Accounts. Make sure that all data stored here is correct and current.

- Log on to Yahoo and go through the process of creating a listing. This will ensure that your login information is correct, and you will also be prompted to update any information needed by Yahoo during this process. Note that Yahoo does periodic credit card and security key verification checks, so you may need to do this more than once ongoing.

- If you have updated your security key recently, and you have inventory items that were created prior to updating this information, you will need to re-enter the new security key information in each inventory item. Changes to this information in your preferences will not apply to your saved inventory items.

- If you are launching multiple quantity auctions, you may not have enough feedback. Note that you need to have 10 feedbacks from unique users in order to list multiple quantity auctions.

If you are still unable to list your Yahoo items after checking the above items, please let us know. Please also leave the errored item in Pending, with its error status on so we can take a look.

Regards,

Sonya
 
 chineseculturegallery
 
posted on May 17, 2005 01:53:35 AM
Thank you Sonya,

I've followed your inctruction and find out the problem is my yahoo security key.

I have changed my security key recently, but i'm sure all infomation stored in vendio SM is newest and correct,then I go to yahoo.com and creat a auction online ,when I submit it ,I received an error message "go and check your security key,then resubmit the auction", I'm sure that my security is correct.
Then I go to yahoo account changed my security , creat another auction, when I submit it, the same error message came out again .

I've serched the yahoo help and did't find an answer.

Does someone know how to solve this? Many thx!

Zhang Guilin

 
 SonyaCS
 
posted on May 17, 2005 09:49:17 AM
Hello,

I would recommend contacting Yahoo support about this. They can also reset the key for you. Once you're able to start an item on Yahoo and not get a notice about a security key, you should be able to come back to your Vendio account and submit an item.

Regards,

Sonya
 
 
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