spoilerman
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posted on May 22, 2005 06:51:30 AM new
This problem started on Friday 5/20/05. When creating a listing, all of a sudden the "select images" section would not work, and still does not. There is no option to choose which folder to select images from, nor do any of my images appear at all. The browse and search buttons do not work as well. Could I have clicked on something by accident to cause this? You have my permission to check my account to investigate. This is in any new listing attempt and in my pending auctions that I have saved as templates.
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neglus
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posted on May 22, 2005 08:30:25 AM new
I had a similar problem a few months ago when visiting my mother and working from her computer. I am sure Vendio techs will have an answer for you but until they show up - do you access Vendio through AOL? If yes, try using the IE browser instead of the AOL browser and see if that works. Also, if you have a firewall, try temporarily disabling it to see if that will work. I can't remember which one worked but I remember one of those "fixes" did.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards
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ChristopherCS
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posted on May 22, 2005 04:10:06 PM new
Hello spoilerman,
What are you seeing in place of this box to select the images and which image folder to choose from?
Neglus is on the right track for how to possibly work around this error. We havent heard from anyone thus far, regarldess of service being used to connect, for this specific issue, but if you are using AOL or any new antivirus or firewall software, try switching it off and see if it appears as a result.
Please let us know if this persists.
Regards,
Christopher
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spoilerman
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posted on May 23, 2005 07:23:54 AM new
I do not use AOL, only IE to connect to internet. This is what happened when I tried to copy and paste the "SELECT IMAGES" section in create listing.
___________________________________
Select Images
Select existing images or Attached Images
Standard ZoomStream
_______________________________________
*As you can see below after Quick Find: there are the list of my folders. These do not show up in the SELECT IMAGES section when creating a listing.
Search All Folders:
Folder:
Quick Find:
Unfiled12.1.042005 Disney2005 nascar9.22.004COCA COLA C2 PROGRAMDale JarrettDale Jr.historicJAMIE MCMURRAYJustice LeagueKasey KahneKEVIN HARVICKKURT BUSCHMARK MARTINMatt KensethNew Folderonline warehouse productsricky ruddRYAN NEWMANSCOTT RIGGSTERRY LABONTETony Stewart
(in page)
Images:
_________________________________________
Standard
(no images attached)
ZoomStream
(no images attached)
eBay Gallery Image (see below)
(no image selected)
_______________________________________
When I try to click on search, the button is non responsive. I do not understand why the folder titles showed up when I did copy and paste above. After the part that says "Quick Find" when I type a picture or folder name in the box, nothing happens when I "browse" or "Search" for images. This all happened in the same session while creating successful auction listings. I believe I did 4 auctions as normal. On the next auction the "SELECT IMAGES" section looked different. When I print out the page the folders are not listed either, only when I did copy and paste in this response.
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spoilerman
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posted on May 23, 2005 07:31:44 AM new
I just now tried disabling my firewall, and trying create listing that way. It made no difference, there are still no images to choose from. Right below where it says Images: and next to the big window, there is a box that says [NONE] inside it, just like I do not have any images available.??????????????????????????????????????
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spoilerman
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posted on May 23, 2005 07:39:50 AM new
I have now tried uploading images in the Image Hosting section, and was successful. But I cannot do anything in the SELECT IMAGE section in CREATE LISTING. The new images uploaded in the Image Hosting section also are not visible or accessible in CREATE LISTING- SELECT IMAGES section????????????
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spoilerman
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posted on May 23, 2005 07:50:34 AM new
Vendio Customer Service, you have my permission to go into my account, click on any of my pending auctions, or create a new listing to see that the SELECT IMAGES section is non responsive and does not show any of my pictures or folders. I have auctions backing up that I NEED to launch with pictures!! I need answers QUICKLY !!!!
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spoilerman
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posted on May 23, 2005 07:58:10 AM new
OK, here is some new info on this problem. I am now accessing Vendio through Netscape 7.0 and the folders and pictures appear just like they should. I have updates waiting for download in Internet Explorer, may that have something to do with my problem??? As for now I am off to get these auctions listed!!!! Please continue to investigate this issue.
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spoilerman
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posted on May 23, 2005 09:41:22 AM new
I have downloaded updates for windows, and still no luck with images issues while using IE. Netscape 7.0 allowed me to create listing and use my "Select Images" options to select images to place in auction listings. Why might this option stop working in IE suddenly ???
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spoilerman
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posted on May 23, 2005 09:48:39 AM new
MORE INFO............
creating listing with Internet Explorer as browser, there is no Folders option with drop down menu in "SELECT IMAGES"
Whereas while using Netscape 7.0 the folders option is shown with dropdown menu and fully functional.
I have used IE exclusively and the Image issue just appeared suddenly during a recent session on 5/20/05 and still remains.
Still looking for answers.
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SonyaCS
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posted on May 23, 2005 11:09:27 AM new
Hello,
I checked your account and did not have any problems attaching images from various folders to your items. Some of your folders don't have any images in them.
Please try pressing CTRL + F5 on your keyboard or pressing the CTRL button + the Refresh button on your browser -- this will help refresh your page. Please let us know if you still can't access this on IE after you try this suggestion.
Regards,
Sonya
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spoilerman
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posted on May 24, 2005 05:51:33 AM new
Sonya,
Thank You for your suggestion of CTRL + F5 to refresh the page. That did the trick and all is well. Isn't funny how simple a cure can be? Wish I knew then what I know now.
Thanks Again!
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