posted on May 28, 2005 06:42:20 AM new
Prior to today, Ebay knew that all my ads shipped for the price of one. Ebay automatically added all the purchases and did the right thing.
Today, one buyer, 5 items.
Today, buyer was charged for shipping 5 times. THIS NEVER HAPPENED BEFORE TODAY.
All items were created long before the VD changes. These were 5 EBay store items and VD combined them under ORDER 777235048.
Why? And how can I make sure it doesn't happen again. Please don't say I have to edit thousands of auctions.
posted on May 28, 2005 07:01:10 AM new
UPDATE: Ebay is charging the NEW shipping charges, not the ones quoted on the auction page itself.
Beth
www.vintageads4u.com
On these older auctions that you have launched, you did not specify eBay shipping and payment details, which means eBay had no specific shipping information for these items and used whatever generic information they have for you in your eBay preferences for shipping.
If your eBay settings for shipping has since changed since these items launched, and no eBay specific checkout information was provided for these specific items, then eBay will just use whatever your current generic terms as set at.
Anything where you have listed eBay checkout specific costs will use the costs you listed.
The amount in the description field for these items is reflecting what you have setup on the Vendio side for checkout details and would only apply if the Vendio checkout was used for these listings.