posted on June 13, 2005 11:58:14 PM new
Yesterday for the first time we sent WBN's through Vendio to our customers.We used to use another company to sell these bills to.
One of our customers sent below:
Dear city-collectables
I tried to pay by your Vendio Checkout.But I could not go <continue> at <Shipping Options> page. This page show [No shipping option is available for some of the items.Please check whether the items are shipped to your country, and contact the seller for a quote].So I want to pay by Paypal on ebay.Please tell me a way to pay.
Thank you M. Masaharu (c13579y)
It was for lot 5587426735.
We ship to the whole world.Why is he telling us no shipping option is available,when we ship to the world ?
[ edited by citycollectables on Jun 14, 2005 12:13 AM ]
posted on June 14, 2005 08:50:19 AM new
I just saw the same problem.
I have a customer who lives in Canada and received the same message.
They selected Canada as the country
Is it a problem with Vendio or how we have it set up?
I ship to Canada all of the time and have not seen this problem.
Dennis
Citycollectables -- the reason your customer did not get any shipping options is because you have your international shipping options stored in domestic shipping. The new checkout contains a separate section for international shipping -- you will need to move your international options to that section so your international customers will be able to check out. You can do this in My Account > Global Preferences (for setting up the defaults for this).
Dennysdenn -- Without an item to look at I can't confirm for sure, but I looked at your global preferences too and the same issue applies to you. You have your international shipping stored in domestic shipping.
