posted on July 26, 2005 09:26:08 AM new
I have recently started using Vendio Combined Shipping with entering item weights, etc. I have been using the "combine shipping" for completed sales in the past and have had no problems.
But, today I had a buyer get her "invoice" from Vendio and the shipping was blank. I went into the invoice to take a look and it was there. I also had checked the correct box which states to use the shipping and handling listed below.
Anyone else had this problem? What could I be doing wrong. Thanks
posted on July 26, 2005 12:45:07 PM new
Thanks Bob,
I "combined items" to the buyer to create an invoice. When I view the WBN it has the shipping amount of $13.95. When the buyer received the email she said the shipping amount was blank.
I have just started using weights of items and combining shipping and I may be checking some boxes the wrong way. Combined items were numnbers: 8204918192, 8204917309, 7338675075, 7337598660, 8206182568. Thanks
Did she tell you what she was looking at, exactly? I checked the items and I can see the shipping amount that you see. You can have her contact our support department as well so we can assist her through the checkout since it looks to be correct in terms of your settings.
