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 uglimouse
 
posted on July 27, 2005 08:40:18 AM new
Have been trying to post, and enter SM or control panel since last night.
I'm gone most of today,.
Every time I start a post, the page shuts down, so I'll keep it brief. Anyone else?
 
 uglimouse
 
posted on July 27, 2005 08:43:31 AM new
Well, I got that last one up in time.
I tried to launch my second auction last night, and the page froze. Couldn't get to control panel or sales Manager, and still can't this morning.
Posting to the forum also got shut down.
I use SBCglobal, DSL, OE6.0
No problem getting to other sites, like ebay.
Any ideas how I can get back in to Vendio SM ?

 
 SonyaCS
 
posted on July 27, 2005 09:53:39 AM new
Hello,

We haven't had any issues that would have affected your ability to access Sales Manager. We did release a bunch of bug fixes to outstanding problems (the Track Auction problem is one of them) very early this AM. When you say 'shut down' do you mean the page froze, or your browser quit on you?

Regards,

Sonya
 
 uglimouse
 
posted on July 28, 2005 11:50:15 AM new
Thank you for the reply Sonya.
I got in this morning. The auction was in pending, so I was able to schedule it for this evening.
However, I then created another auction of like item, but different size.
I set the time for scheduling, but the page would not open. Fortunately, I quickly copied the description before it timed out! Could not retrieve the page with the listing, and it's not in pending! So I'll have to do it over again huh?

The timing-out was happening when I tried to post 2 days ago too.
The auction page was freezing when I tried to launch on Sunday. Browser was not crashed.
I got in today because I re-started my computer I guess, but I didn't want to do that and lose everything the other day!

Any idea why this happens? It's making listing even more of a hit-and-miss, losing, proposition!
Thanks.

 
 SonyaCS
 
posted on July 28, 2005 05:49:20 PM new
Hi Uglimouse,

I'm not sure what is going on. I'm going to send you a link with some tests you can perform so we can test your connection to us. Please be on the lookout for my email.

Regards,

Sonya
 
 
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