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 toyspast
 
posted on October 31, 2005 10:59:54 AM
Well, I thought it might be me, because I have stuff in post sales since 2001, but then there are times when I go from page to page, and it's very fast. So my conclusion, it's not me. Why is it taking so long to load each page lately? It's been going on at least a week. Just now I was trying to save an auction listing and it timed out twice. Anyone else having problems? I've cleared by cache, and the problem is the same.

 
 sportsource
 
posted on October 31, 2005 11:25:52 AM
im having the same problem but i use the inventory edition Im just checking sales manager edition to see if anyone else was having problems. Glad its not just me Sonya said it was because of 23000 closed items i had in postsale but this never affected me before this week hopefully they will check into this

 
 toyspast
 
posted on October 31, 2005 11:29:44 AM
Well, I have you beat - I have over 25,000 closed auctions! LOL That's why I haven't said anything, because I figured that might be the problem. But then, I'll have moments of speed, which makes me think differently. Also, I can see where it might be slow when I'm searching my closed auctions, but not sure why that would effect when I'm doing an auction listing. Vendio, what say you?

 
 worldcovers1
 
posted on October 31, 2005 12:00:50 PM
this thing is real slow , why noone reply to this ?????????? we cant do our work !!!!!!!!!

 
 ChristopherCS
 
posted on October 31, 2005 12:24:13 PM
Hello,

Our apologies for the delay in responding to this post. Our engineering team is checking into any possible causes of site slowness at this time.

If you are only running into speed issues with specific portions of the website please let us know those details as well.

(currently it seems to be mostly in the post sale pages but a few have reported it elsewhere on the site as well.)


Regards,
Christopher
 
 worldcovers1
 
posted on October 31, 2005 12:31:40 PM
Everything in sales manager is slow , or impossible to go in .

 
 thegirls1
 
posted on October 31, 2005 12:32:06 PM
Hi Christopher, Thank you for the update. I am having trouble with the listing portion of Vendio. It takes forever to place the images in the listing and to save or schedule it. Everytime the pages change it runs really slowly. Uploading the images from my computer to Vendio is no problem, that goes fast just as like always. It is when we try to place the images in the listings that everything just slows to a crawl. This has been going on for about a week. Thanks again. Susan
 
 toyspast
 
posted on October 31, 2005 12:50:41 PM
The main slowness for me is mostly all in the Sales Manager. Problems arise when I click on "save" when I'm doing a listing page, and when I click on many of the post-sale pages, like "Summary" or "Closed" and also "Post Sale Management Summary." It is working quickly when I click on pending and active auctions, my account, community, etc. Thanks for looking into this problem.

 
 worldcovers1
 
posted on October 31, 2005 01:12:18 PM
Much better now in sales manager

 
 worldcovers1
 
posted on October 31, 2005 01:17:44 PM
Now its bad again , we better say goodby for today , may be tomorrow , !!!!!????? unreal cant send WBN .

 
 NEGLUS
 
posted on October 31, 2005 01:29:53 PM
It's awful! Launches, previews EVERYTHING slow except community boards.

I am trying to schedule launches for tonight and sometimes it just stops without scheduling (and no timed out message), sometimes I get a timed out message.
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store [ edited by NEGLUS on Oct 31, 2005 02:01 PM ]
 
 DianaCS
 
posted on October 31, 2005 02:57:50 PM
Hi there,

We are aware of this problem and we're working on resolving it as quickly as we can. Thank you for your patience, and I apologize for the inconvenience.

Best regards,

Diana

 
 NEGLUS
 
posted on October 31, 2005 07:32:26 PM
Things are slow again - stuck in processing - can't view previews - launches not launching. I had three duplicate listings from this afternoon
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 worldcovers1
 
posted on November 1, 2005 06:01:52 AM
When we can get to work ????? we need ETA its still slow !!!

 
 neglus
 
posted on November 1, 2005 01:48:23 PM
Post sale is UNBEARABLY slow~~!!!!
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http://stores.ebay.com/Moody-Mommys-Marvelous-Postcards?refid=store
 
 DianaCS
 
posted on November 1, 2005 03:02:57 PM
Hi there,

We are in the process of doing a database optimization that should help significantly, and we will finish this as quickly as possible. Unfortunately, I don't have an exact ETA, but it is in the works now. Thank you so much for your patience, we do appreciate it.

Best regards,

Diana


 
 toyspast
 
posted on November 4, 2005 12:11:23 PM
The site is running much better the last day or two. Thanks!

 
 uglimouse
 
posted on November 6, 2005 07:00:31 PM
I knew it was too good to be true! First load of images uploaded really fast, first auction launched immediately, with confirmation etc. a re-list went through without hitch, but the second auction says "done" after I clicked "launch" but I got no page change giving me the confirmation, and now I can't get back into sales manager or control panel or pending. If I reboot I'll lose the information except the description text I've copied to paste. I'm so sick of this time-wasting tomfoolery every weekend. I'm really low-volume, so it's all got to count!

Anyone else stuck?

 
 
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