posted on October 31, 2005 10:59:54 AM new
Well, I thought it might be me, because I have stuff in post sales since 2001, but then there are times when I go from page to page, and it's very fast. So my conclusion, it's not me. Why is it taking so long to load each page lately? It's been going on at least a week. Just now I was trying to save an auction listing and it timed out twice. Anyone else having problems? I've cleared by cache, and the problem is the same.
posted on October 31, 2005 11:25:52 AM new
im having the same problem but i use the inventory edition Im just checking sales manager edition to see if anyone else was having problems. Glad its not just me Sonya said it was because of 23000 closed items i had in postsale but this never affected me before this week hopefully they will check into this
posted on October 31, 2005 11:29:44 AM new
Well, I have you beat - I have over 25,000 closed auctions! LOL That's why I haven't said anything, because I figured that might be the problem. But then, I'll have moments of speed, which makes me think differently. Also, I can see where it might be slow when I'm searching my closed auctions, but not sure why that would effect when I'm doing an auction listing. Vendio, what say you?
posted on October 31, 2005 12:32:06 PM new
Hi Christopher, Thank you for the update. I am having trouble with the listing portion of Vendio. It takes forever to place the images in the listing and to save or schedule it. Everytime the pages change it runs really slowly. Uploading the images from my computer to Vendio is no problem, that goes fast just as like always. It is when we try to place the images in the listings that everything just slows to a crawl. This has been going on for about a week. Thanks again. Susan
posted on October 31, 2005 12:50:41 PM new
The main slowness for me is mostly all in the Sales Manager. Problems arise when I click on "save" when I'm doing a listing page, and when I click on many of the post-sale pages, like "Summary" or "Closed" and also "Post Sale Management Summary." It is working quickly when I click on pending and active auctions, my account, community, etc. Thanks for looking into this problem.
posted on October 31, 2005 01:29:53 PM new
It's awful! Launches, previews EVERYTHING slow except community boards.
I am trying to schedule launches for tonight and sometimes it just stops without scheduling (and no timed out message), sometimes I get a timed out message.
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posted on October 31, 2005 02:57:50 PM new
Hi there,
We are aware of this problem and we're working on resolving it as quickly as we can. Thank you for your patience, and I apologize for the inconvenience.
posted on October 31, 2005 07:32:26 PM new
Things are slow again - stuck in processing - can't view previews - launches not launching. I had three duplicate listings from this afternoon
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posted on November 1, 2005 03:02:57 PM new
Hi there,
We are in the process of doing a database optimization that should help significantly, and we will finish this as quickly as possible. Unfortunately, I don't have an exact ETA, but it is in the works now. Thank you so much for your patience, we do appreciate it.
posted on November 6, 2005 07:00:31 PM new
I knew it was too good to be true! First load of images uploaded really fast, first auction launched immediately, with confirmation etc. a re-list went through without hitch, but the second auction says "done" after I clicked "launch" but I got no page change giving me the confirmation, and now I can't get back into sales manager or control panel or pending. If I reboot I'll lose the information except the description text I've copied to paste. I'm so sick of this time-wasting tomfoolery every weekend. I'm really low-volume, so it's all got to count!
