citycollectables
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posted on May 17, 2006 09:59:18 AM new
Last three lots are not lauching and are showing below:
Error 353: Java script not allowed.
Either your Description, Location, or Checkout Instructions has Java script that is not allowed.
If this message indicates you must "put a credit card on file", please click here to verify your ebay account is up to date.
If this message indicates "failed in payment methods", please click here and select at least one payment type
If this appears to be a problem related to ebay, please check here
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davebraun
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posted on May 17, 2006 10:25:54 AM new
Vendio is completely erratic today. It launched a number of auctions at 6AM that should have been launched at 5:30 PM. Links are taking me all over the place. It is totally unworkable.
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MNK
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posted on May 17, 2006 10:29:14 AM new
Me too. I can't Ebay Preview or Launch an ebay auction. Please fix. Mnk.
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citycollectables
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posted on May 17, 2006 10:32:58 AM new
Two launched and two more with errors ???
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troubleatfifty
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posted on May 17, 2006 10:37:44 AM new
Me too......I just posted about lagging and then when I tried to post a reply here, it stalled and took forever to open this screen.
I LOVE VENDIO and this just makes me ill when it doesn't work at it's normal pace.
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worldcovers1
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posted on May 17, 2006 10:38:13 AM new
same problem here please fix or reply we cant sit on the pc all day , so unprofasional its not the first time also!!!
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worldcovers1
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posted on May 17, 2006 10:43:42 AM new
this what i get when it fail :
Synchronization failed - Bad response from server
There is a problem with images synchronization.
Please check the sync log, visible after clicking the Details button, to see which image file halted the sync process, then go to www.Vendio.com and check the status of the image.
If its upload failed (which might be due to excessive size, invalid format, or corrupted data), please remove the image from the SMPro Image Bar.
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EdCS
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posted on May 17, 2006 10:44:23 AM new
Hello folks,
We are are currently experiencing a technical problem which is resulting in the issue you are reporting. Our engineering group is working on correcting the problem as quickly as possible. We expect normal site functionality to be restored shortly.
Thank you for your patience while we work to resolve this.
Regards,
Ed
Vendio Customer Support
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citycollectables
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posted on May 17, 2006 10:45:53 AM new
STILL Nothing is working.
I would suggest a quick reply to say something like :
Yes there is a general problem on Vendio at present.
Should be alright in x minutes so that users might give up listing for a certain amount of minutes and go off and do something else,so as to avoid wasting our time!
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DianaCS
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posted on May 17, 2006 10:59:19 AM new
Hi all,
We believe the problem should be corrected now. Please try again, and let us know if you still experience problems (as always please try clearing your browser cache first. )
Thanks, and I'm sorry for the inconvenience.
Best regards,
Diana
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troubleatfifty
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posted on May 17, 2006 11:11:23 AM new
Well the problem isn't corrected, cause I just lost a listing that I had written.
When I clicked Launch nothing happened and eventually I got the white "No Page Displayed" screen.........I then had to back into the listing by hitting the back button several times.
My photos were missing and I had to re-do a couple of other things and when I hit Save, it eventually saved the listing in my pending file.................
It has been doing this for 2 weeks, intermittently............I never know if I'm going to have to completely re-write a listing or if I can spend 15 minutes (on a 2 minute job) and recover what I've already done.
It is getting disturbing, right on the coat tails of a fee increase announcement.
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thegirls1
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posted on May 17, 2006 11:14:40 AM new
Hi, I still cannot preview or save my listings. When I hit any of the preview buttons or the save button at the bottom of the listing page the next page will not load and it times out. Also, the site in general is running very slow. I have cleared my cache and that did not help. Thanks.
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davebraun
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posted on May 17, 2006 11:15:58 AM new
and navigation on the site is impossible. I get the message waiting for Vendio.com in the lower left of my browser.
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citycollectables
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posted on May 17, 2006 11:18:14 AM new
Same problems.
No listing,scheduling or launching+repeated errors when a lot finally goes into pending folder.
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davebraun
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posted on May 17, 2006 11:22:07 AM new
I get an error now when I attept to combine.
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bksv99
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posted on May 17, 2006 11:45:16 AM new
still not right. some of my auctions have to be done over again. they have dissappeared into cyber space. please fix.
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DianaCS
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posted on May 17, 2006 11:54:29 AM new
Hello everyone - we are still working on correcting this issue. Please hang in there, as we expect to have this corrected shortly. We've posted an announcement and will update it once the problem is resolved. You might want to hold off on creating listings until we have cleared the issue, to reduce the risk of lost data.
Thanks, and again, I apologize for the inconvenience.
Diana
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MNK
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posted on May 17, 2006 12:10:45 PM new
This is Dandy. I done what you suggested (clear cache/empty folders) and now I lost all my information. I wished you would have suggested it later because now I have to create the listing all over again.
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Thanks!
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MNK
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posted on May 17, 2006 12:25:28 PM new
Thanks for the message. Now when I try to Preview or Save I get; Create Listing: Account Information Needed
Before you can create a listing, you'll need to fill out some required information.
Vendio's Quick Start is a simple, one-time process that will get you ready to sell in minutes.
• Save time with a fast, centralized account set-up.
• Learn everything you need to get started selling with our step-by-step guide.
• Get extensive benefits as a Vendio seller within seconds of completion.
• Choose how much or little information to enter to personalize your account!
If you have questions about a section, simply click on the nearest help icon in that section.
--------------------------------------------------------------------------------
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oddsend03
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posted on May 17, 2006 12:45:44 PM new
The $5.00 a month glitch.
Can't launch listings. Can't send any notifications. Can't revise listings. Items market paid for that are not. Sold items not closing and going to post sale.
This one keeps getting better as the day goes on.
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oddsend03
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posted on May 17, 2006 12:54:01 PM new
Scheduled launches are not even going out
Items that did launch this morning to eBay store, went to the wrong categories. The categories are listed right but the listing has some kind of error.
Try to revise and:
Undefined error: SYI.BIZ.804
eBay is kind of cynical about stuff like this aren't they. They will pat their selves on the back for their own glitches, but didn't they give another third party service the boot over a glitch that effected listings on eBay.
[ edited by oddsend03 on May 17, 2006 01:05 PM ]
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pattydavidson
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posted on May 17, 2006 12:56:14 PM new
I can't send any e-mails...nor am I getting any e-mails.
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bksv99
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posted on May 17, 2006 01:07:18 PM new
i can hold off listing for a bit, but please email those who have written and let us know when it is fixed. I don t want to be checking back constantly. let the people know. thank you.
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DianaCS
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posted on May 17, 2006 01:10:05 PM new
Hi everyone,
We have all hands on deck working to identify the cause of this problem, and will resolve it as soon as we possibly can. In the meantime, we will be posting updates in our announcement:
http://www.vendio.com/siteupdate.html
Thank you, again, for your patience.
Best regards,
Diana
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golfwidow1
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posted on May 17, 2006 01:17:09 PM new
We are having trouble relaunching or relisting many of our closed auctions that are closed but don't show up on vendio. I just email my customers to check my store and now I can put items on. This has happen several times the past two months and we got a fee raise. I don't want to be double charged for images and I may bill vendio for the images I have to post on ebay. DEBBEE THIBAULT LITTLE JACK SPRAT LTD EDITION Relist
6628959368 -- 0 0 May-16
VAILLANCOURT LARGE SANTA W/ WALKING STICK NEW 2006 Relist
6628957777 -- 0 1 May-16
VAILLANCOURT NEW 2006 JADITE GREEN FATHER CHRISTMAS Relist
6628955495 -- 0 0 May-16
VAILLANCOURT JOLLY SANTA WITH LANTERN NEW 2006 Relist
6628954461 -- 0 0 May-16
VAILLANCOURT FOLK ART NEW 2006 F C WITH WALKING STICK Relist
6628952627 -- 0 0 May-16
VAILLANCOURT FOLK ART FC W/ TEDDY IN POCKET Relist
6628946609 -- 0 0 May-16
VAILLANCOURT NEW 2006 F C W/ HUNGARIAN COAT Relist
6628944883 -- 0 1
These are some of my closed auctions that I can't relaunch. WHAT IS GOING ON PLEASE ANSWER I HAVE SENT 3 EMAILS AND POSTED ON TWO DIFFERENT BOARDS.
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golfwidow1
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posted on May 17, 2006 01:21:54 PM new
Thanks for the update. The EBAY EXPRESS problem of putting my auctions in default on (pick up only )has got me crazy now this. I can't even get in to change the pick up only's . No where do I see pick up only in listing items and somehow ( because I didn't check specifiy shipping - (pick up only )became a default) Great.
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bksv99
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posted on May 17, 2006 01:57:57 PM new
UP AND RUNNING. LISTED 2 AUCTIONS IN 2 MINUTES. HERE WE GO!!!!!!!!!!!!!!!!!
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DianaCS
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posted on May 17, 2006 02:09:34 PM new
Hi everyone,
I think we've located and corrected the problem, as of about 1:15 PM. So please try again, but note that certain issues may take some time to clear (such as closed items remaining in active - in this case you should be able to check and refresh the items, which will trigger the items to go to closed. )
Please let us know if you continue to experience problems, and again, I do apologize for this inconvenience.
Best regards,
Diana
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troubleatfifty
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posted on May 17, 2006 03:31:37 PM new
YEA!!!!!!! I love it when it works properly, which is seems to be doing now.
Thank you!
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oddsend03
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posted on May 17, 2006 05:00:56 PM new
Right on,
off and running again!!!
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