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 troyjanna
 
posted on July 9, 2006 08:58:18 AM
I have tried several times to list my oil painting on ebay, WEST COAST LADY AND FJAERA. Everytime i get an error message:
Error 240: The item cannot be listed or modified.
The item cannot be listed or modified. The title and/or description may
contain improper words, or the listing or seller may be in violation of
eBay policy.

I contated ebay and here is what they had to say: ...."I'm sorry to find this but when eBay changes a feature, it can sometimes
cause problems with third-party software that interfaces with the eBay
site. This is probably the reason why you are experiencing a problem.

In this situation, we recommend that you contact Vendio directly. They
should be able to help you resolve the problem you're having with their
software......

it is very important that i get this painting up as soon as possible. What shall i do?? is it your problem or theirs? how can it be resolved?


 
 AndreeaCS
 
posted on July 9, 2006 10:21:57 AM
Hello,

You may be offering a payment method that is banned (such as Greenzap, e-gold, StormPay, auctionchex, Western Union, cash, etc.) in the eBay marketplace.

In this case you will need to revise your listing by removing the banned payment method. This includes any text reference to the payment method, so please be sure to check your payment options under My Account -> Global Preferences, as well as the Custom Payment Note and/or other custom text fields in your preferences.

For more information on the eBay Safe Payments policy, please reference the following URL:

http://pages.ebay.com/help/policies/safe-payments-policy.html

Sincerely,

Andreea
Vendio Customer Service

 
 roadsmith
 
posted on July 10, 2006 07:07:27 PM
Hi, Andreea: I too am getting inexplicable error messages for two of my 14 auctions I launched tonight. I checked and double-checked every facet, and nothing's changed in my preferences, etc. Is there a way for you to look at the two in my Vendio pending, in case you can spot something? VERY frustrating!

 
 rtogui
 
posted on July 11, 2006 02:49:33 AM
Hello Roadsmith,

It is likely that the Western Union mention in the "Payment Instructions & Return Policy" field is triggering the errors.

Regards,

-Radu
Got Questions? Check out Vendio's Help Center at http://www.vendio.com/service/ !
 
 
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