posted on August 23, 2006 08:21:03 AM new
Wow...this Image hosting is really confussing! I think I may have figured it out, but can someone tell me if this is correct. I subscribed to Sales Manager Merchandise, with no listing fee, only FVF. The monthly cost is 34.95. Does this mean that I can also subscribe to the 500MB Photo Hosting Plan for Free (also 34.95) and is Zoom Stream Images included with that price or is that extra?
Also, I have a store (4.95) free with Sales Manager, does this take away from my Image Hosting budget?
I know this is a lot of questions, but I'm TOTALLY lost on this. Thanks!
posted on August 23, 2006 09:03:43 AM new
Hello Julie,
You currently have the Sales Manager Variable Rate Power Plan:
$34.95/month
1.25% final value fee
($4.95 max. per item)
You can look at the pricing plans for image hosting here: http://www.vendio.com/pricing.html
But to answer your question, 500MB of image hosting would not be free. It would be $34.95 a month.
Zoomstream images are different from standard images in that they are $1.00 per image uploaded, and they don't count toward your standard image storage. One free "trial" upload is allowed, but the $1.00 charge will apply to each subsequent Zoomstream image uploaded.
Zoomstream images will automatically renew 2 weeks after being uploaded, at which time a charge of $.50 will be applied. You may opt to manually delete the image before the renewal period to avoid a renewal fee (note that if you restore an image from Recycle Bin a $.50 charge will be applied.) You may also set your preferences so that your Zoomstream images will not automatically renew, and will be automatically deleted after 2 weeks.
You may review your Vendio statement here:
https://secure.vendio.com/my/acct/statements.html
This can be found under My Account -> Online Statements.
If you want to view prior months, please click the corresponding date under Billing History. Statements are paginated, and you can find subsequent pages on the bottom of the statement. Note that we retain 24 months worth of statements for your records, and that you can download your statements into a .csv file.
If you have additional questions after reviewing your statement, please let us know.
Regards,
Ed
Vendio Customer Support
[ edited by EdCS on Aug 23, 2006 09:04 AM ]
posted on August 23, 2006 09:52:14 AM new
Hi there,
Just wanted to clarify:
"But to answer your question, 500MB of image hosting would not be free. It would be $34.95 a month."
Note that if you are signed up for Sales Manager, the fees you pay for that service would work to offset the image hosting fee. So you'd receive a credit at the end of your billing cycle for the Sales Manager fees that accumulated during the billing cycle - if your Sales Manager fees total more than $34.95 you would receive a credit in that amount so image hosting would *effectively* be free. If your Sales Manager fees total, say, $29.95, you would receive a credit in that amount which wouldn't completely cover image hosting, but your cost would only be $5.00 for image hosting.
I hope this helps clarify the image hosting pricing!
posted on August 24, 2006 07:57:22 AM new
Julie - just in case you got more confused by Vendio answers than you were before:
You stated that your Sales Manager plan is $34.95 and your image hosting plan is also $34.95. Vendio charges you (in advance) for Image Hosting but then credits you for your Sales Manager plan ...so in effect, it is free (although the first month it may not "look" like it is on your statement.). If you go over your allotted image storage size, you will be charged.
Zoom stream is not included in flat rate Image hosting - you pay extra and you pay every two weeks as long as that image is in your image folder (not just as long as the listing is active), so make sure you not only send to recycle bin but also delete it from recycle bin when you are finished using it.
Your store is a stand alone benefit of your Sales Manager Plan - they charge you and credit you and has nothing to do with Image Hosting charges/credits.
Diana and Ed: Don't FVF collected also go towards credits for image hosting plans?
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posted on August 24, 2006 11:45:56 AM new
I think I understand more clearly now. Thanks for all the great info. There is so much to learn about using Vendio, it's been a little bit of a struggle.
I also wondered if the FVF was added against the image hosting. That would be great.
