posted on November 13, 2006 12:14:31 PM new
I ship world wide and occasasionally have overseas shipping. Most of the time I use DHL to USA domestic shipping.
When someone from Europe buys my product and I have not added the ship internationally option they can not fill out the winning bidder form.
Since there are so many different shipping regualations and prices Internationally it is impossible to come up with a price for shipping to them with out their address.
WHY DOESN'T vendio LET US PUT IN THE USA SHIPPING AND THEN ADD THE DIFFERENCE AS ADDITIONAL SHIPPING CHARGES FOR AIR MAIL TO xxx COUNTRY.
The only way I have been able to get around this VENDIO AUTOMATION THAT NEEDS FIXING is to put in a USA state and Zip code then add the additional shipping charges and then hand print (change) the shipping/invoice label to the customers correct shipping country and zip
Pat Norris
Bowpro
posted on November 13, 2006 01:44:57 PM new
Hello Pat,
The issue here is that you DID NOT apply International shipping options on a listing, and your buyer is not allowed to check out. This is by design: It's assumed that you DID NOT want to extend your products to International buyers, as if you had, you would have provided International Shipping options for those buyers. I have requested to our design team that sellers are provided a prompt when launching auctions without providing INTL shipping options, as well as the ability to override your orders to include INTL shipping options to your buyers.
