posted on November 13, 2000 08:28:55 PM
That's a good letter calley1. I sent them this one but I have to admit mine was more bluff than anything else:
[i]Hello, every single day almost you go down once, twice or several times. Why not get someone in there who can fix these problems and keep the site up? I am totally getting fed up with this. I'm not getting the 24/7 exposure that I am paying you for. Please get it fixed, and soon, or I will be forced to explore other possibilities.
posted on November 13, 2000 08:31:27 PM
I hear ya loud & clear. Same thing happened to me, and I lost a couple hundred myself, so I definitely sympathize.
Ebay does state that their service is available on an as-is basis though. They don't make any guarantees that the site will always be up and running.
Which is why I have diversified- I list a lot of my best merchandise on Yahoo now.
posted on November 13, 2000 08:35:31 PM
I have been lucky so far with NO outages during my end times, but if they continue this "downtime", they will have to "relist" domaion name as "www.monicalewinski.com"
Keith
I assume full responsibility for my actions, except
the ones that are someone else's fault.
posted on November 13, 2000 08:36:10 PM
I wish I could offer some type of help,And tell you it will get better.This would be a lie.The stuff you are being canned response to, is the same thing that happened over a
Year ago.The same problems, and the same lies.
It would benefit all to consider another place or another buisness.ebay let most of us down,Otherwise there would be no problems.
ebay has a mindset that no one will go anywhere,And all have to stay.Its hard to let go,However,people on a sinking ship will
let go so as not to be drug under the ship on the way down.That is something you have to think hard on.Good luck to you on your choice.
posted on November 13, 2000 08:38:39 PM
I wish I could get some bids on Yahoo! I'd move over there in an instant! I have some stuff there, but it just sits. There's just no traffic there. Maybe it will be busier after Thanksgiving.
posted on November 13, 2000 08:47:14 PM
Cali,Ive always wondered if a bunch of us went to Yahoo and ask them to make the site more user friendly,For sellers and buyers.If
they just might work on it more.The auctions
are hidden,On the main site,Jewelry is buried with the clothes.And there is no real understanding about the ending auctions.It wouldnt take much to pick up ebays throw-aways.
posted on November 13, 2000 08:48:41 PMcalley1, Unfortunately, I had a few of those emails myself last night.
You ought to give Yahoo's "first bid wins" format a try. I listed 50 or 60 items (that had been through ebay 2 or 3 times apiece) about a month ago, and so far have sold 24 of 'em. Not spectacular, but it's free!
