posted on October 8, 2002 04:01:59 PM new
europe is ahead of us,and your seller may be doing something else if she is not sleeping.
good luck.
ebay is a flea market,you never know what you will be getting.
posted on October 8, 2002 05:28:20 PM new
Stopwinning I don't believe what you said about eBay being a flea market.
If the description does not match the item then the seller is responsible to refund the money. That was a high price to pay for useless items. Did the seller say there was a border around them.
It took about 24 hours for me to get a response from Germany. I probably wrote during the night and then if they work and have otherthings to do it would probably be over 24 hours. Good Luck
posted on October 8, 2002 06:07:44 PM new
I recommend that you just copy and paste the description here, that way you can get more than just my opinion.
If I see it against you, that means nothing really... but if others tell you it was a good description, then that is something.
But if we all agree it was a bad description, then you should proceed with getting your money back, you may have to return all the items though... very few sellers make partial refunds.
posted on October 8, 2002 08:29:57 PM new
I would say that it is iffy. Did the seller intentially put the pictures against the white background so that you might think that there is a border around them? I would wait until the seller gets in touch with you and see what they have to say. Did you pay by credit card thru PayPal? Good Luck
[ edited by Libra63 on Oct 8, 2002 08:31 PM ]
posted on October 8, 2002 09:54:52 PM new
IMO, if photos were included, the buyer had the opportunity to see what they were bidding on and getting a refund might be chancy, at best. Perhaps the seller wasn't a "collector" and was just selling items he had. If the presence of a border on the items were that important to the buyer (a "collector", then questions should have been asked before bidding.
posted on October 8, 2002 10:37:21 PM new
You might want to me every effort possible to get a refund such as offering to pay for all return postage and insurance costs and even listing and FVF fees. Otherwise you may get stuck with the stuff. Chalk the costs up to expierence.
posted on October 9, 2002 05:23:24 AM new
paypal does not get involved in content issue,whether domestic or foreign.
better work with seller to resolve the case before filing chargeback with your credit card issuer.
the description did not mention border or no border and the photo is there for all to see.
so,good luck??
i repeat,ebay is a flea market and you take your chances.
i will say this again and again.
and worse it is a cyber flea market,you do not get to see and examine the physical goods.
do you plan to resell these items??
posted on October 9, 2002 09:36:26 AM new
I am guessing that the seller did not realize that the pictures were worthless cut down.
You can keep trying to contact them, but you may just need to go to your cc company and start a dispute. That should get their attention. Of course you will probably have to return all the items to the seller.
posted on October 9, 2002 10:30:22 AM new
Why did you assume that you would get Mint items? Nowhere in that description did the seller state what condition they were in. If you're going to assume, assume the worst.
The picture showed the best looking items. So what? McDonalds commercials show a big hamburger; cereal commercials use glue rather than milk to make the cereal more presentable; The seller is always going to make the item look the most presentable in a picture.
You can complain to the seller but the seller did no wrong, it was your fault for making false assumptions and not asking questions.
By blaming the seller, what you're saying is that you will continue to make the mistake of making false assumptions since you're claiming you did no wrong. That's too bad that you want to have more misery.
posted on October 9, 2002 10:55:22 AM new
Does this seller regularly sell this type of material? What is his feedback like?
Perhaps this is a seller who thinks "nondisclosure" is best, hoping that the items will bring higher bids and also hoping that the buyer doesn't complain.
Or he hides behind "you should have e-mailed and asked before bidding".
I am fed up with the sellers that don't mention defects, etc. in their listings. It hurts all honest sellers.
Yes, mention the problem to him and see what he says. Please keep us updated on this because it is a lot of money involved.
posted on October 9, 2002 11:18:29 AM new
"I am fed up with the sellers that don't mention defects, etc. in their listings."
Problem is, not all people see it the way you do. Having worked in the collectible business I know the majority of collectors think looking at something in "Excellent" condition it is in "Mint" condition. People are just generally ignorant about condition. You could say, "but how can't sellers notice the bottom cut off?" To them they think it still looks good even with the bottom cut off and they don't think enough to conclude that maybe others don't want the bottom cut off. It's definitely frustrating for those more discerning, but it doesn't keep me from asking more questions and looking at the pictures for more details.
You can be fed up all you want, but the problem remains, and it's better to pay careful attention to words used, and technical words used. For example, I sold a book in "Good" condition. Anyone in the book business knows "Good" is average at best, something passable to read. The buyer complained saying it was not in good condition. I had to educate him on the technical description used, and he understood.
posted on October 9, 2002 11:22:02 AM new
If there is a picture and the seller tells the bidder to ask before bidding, that is not "hiding" anything, that is just ignorance on the bidders part.
I think this problem boils down to a bidder ASSUMING they were getting something for nothing and then found out they got nothing for something.
I don't think the seller is in the wrong here, but it is the bidders right to complain.
I personally wouldn't refund unless all items were returned and the bidder paid all my fees associated with the auction.
posted on October 9, 2002 11:33:14 AM new
Always ask specific questions before buying collectibles. Especially those that are subject to grading criteria.
posted on October 9, 2002 11:40:24 AM new
If the seller doesn't regularly deal in this type of material he may not have known about the cut edges. If he specializes in these rarities he is remiss in not disclosing the cut edges.
I have also worked in the collectible's business for many years and I also sell on ebay. I list all defects in my auctions and am up-front about any damage but a seller can't know it all.
I also buy on ebay and I know that there are sellers who prefer not to disclose damage or defects. Yes, I e-mail ahead before bidding if I am uncertain about the condition but I realize that not everyone does this.
Yeahwell should try to work this out with the seller and maybe he will be refunded if he gets lucky.
posted on October 9, 2002 12:52:34 PM new
People, people, you do not seem to understand.
This was a COLLECTIBLE ITEM! Having the border cut off is the SUPER MAJOR DEFECT and MUST BE reported when reselling the item. Even if the person who was buying the item didn't know there was supposed to be a border, it was still to be reported.
If you purchased a rare Hummel is reported VG condition and you got one were the head had been carefully glued back on, wouldn't you want a refund? But hey, so what if the picture didn't show it, you should have asked.....NO REFUND FOR YOU
.
A Man will spend $2.00 for a $1.00 item he needs.
A Woman will spend $1.00 for a $2.00 item she doesn't need.
posted on October 9, 2002 01:23:23 PM new
yeahwell,
I just found the auction you purchased on eBay and the pictures the seller took were quite clear. You can not only see that the border is gone... (the five blue ones, right?) but you can also see all the other defects in the other items (stains, creases, etc...). In my opinion, the seller did not make any comment on the condition because he preffered to let the bidders observe the pictures and make their own assessment. If you had any questions about what you saw, you should have contacted the seller before you bid. It looks like he sent you exactly what was pictured. You just should have taken a closer look at the pictures.
posted on October 9, 2002 03:17:54 PM new
"This was a COLLECTIBLE ITEM! Having the border cut off is the SUPER MAJOR DEFECT and MUST BE reported when reselling the item."
THE seller MAY have NOT known IT was COLLectiBLE. I've ALMOST dumped SOME magazines in THE trash, then at THE last minute decided to SELL them on ebay. They SOLD for $25 each to collectors. To ME they were just USED magazines.
Anyone who buys based on a title and picture deserves whatever they get. I would never buy under those circumstances alone.
posted on October 9, 2002 03:18:13 PM new
learn your lesson-when buying from overseas seller,when buying from seller whom you are not familiar with,when buying based on photos in cyberspace,when buying in a cyber flea market where you cannot examine the merchandise,ASK AS MANY QUESTIONS AS YOU NEED TO before bidding.
may i ask what country is this seller based??
the greenback is still mighty and highly desirable in many countries,you may not see your greenback back easily.
it sounds like you are buying for resale,well,may be the parts will fetch more than what you paid in whole.
posted on October 9, 2002 03:42:09 PM new
"If an item is damaged, it should show VERY CLEARLY in the photograph ***AND*** the seller should state it in his description."
Exactly the response I'd expect from a buyer. ***AND*** NOT very subjective. I expect the seller to present his item the best way possible and let the buyer decide whether it is a smart buy decision or not. If you expertl can tell defects from a picture alone, why is it you're having a problem? CLEARLY, YOU have an attitude that EVERYTHING revolves around YOU.
"Failure to do so clearly indicates that the seller is hoping that someone will purchase the item and not realize that something is wrong with it."
You surely have the assumption thing down WELL!
Additionally, if you want to have a good reputation on EBAY (or just have a good business practice), when a customer complains about a purchased item there should be a response and an attempt to make good. the reason: It's good for business! Customers will come back if they know they can rely on you. But, if you give them a "drop-dead, it's your hard luck" attitude you'll be out of business in no time."
Based on what logic? Most ebay buyers do not patronize the same seller over again unless they specialize in that category, ***AND*** have ample quanitity and selection. I have zero repeat business but my sales have grown every year.
posted on October 9, 2002 04:09:30 PM new
[i]Based on what logic? Most ebay buyers do not patronize the same seller over again unless they specialize in that category,
***AND*** have ample quanitity and selection. I have zero repeat business but my sales have grown every year. [/i]
Based on the I-want-what-I-want logic, which is no logic at all.
With a potential bidder pool of over 30 million people, realistically sellers don't need to be worried about folks who threaten to withhold their repeat business.
I dunno...I do have some sympathy for yeahwell, having been on the receiving end of purchases that were not what I expected. I did manage to successfully return one $800 item by working with the seller. But I never tried to dictate how she should be doing business or what her business "ethics" have to be. I expected her to respond in a rational manner and treated her that way. Lo and behold, she did.
It's an approach that's worth trying, yeahwell. Seriously. Don't come out of your corner punching and perhaps the seller will work with you.
(Don't mind me, I'm just posting here to annoy the person who complained they couldn't read a thread without a contribution from me.)
posted on October 9, 2002 04:46:34 PM new
Yeahwell,
I am also a dealer in paper collectibles, and I easily saw the damaged items in those pictures. I was right that it was the five blue ones.... wasn't I? Now, how would I have known that if I couldn't see them from the auction pictures? I think that you just didn't look at the pictures closely enough and now are having typical "bidders remorse". Also, keep in mind that many international sellers keep their descriptions short because they do not have a firm grasp on the English language. That could certainly go a long way to describe the short description. For those of you wondering the nationality of the seller... it is Sweden. Now... I do agree with you that the seller should at least respond to your e-mail, but it's only been a little over a day since you contacted him. Give him some time, but I honestly don't believe you deserve anything more than a "I'm sorry you're dissapointed in your purchase" message. You got what you bought.
posted on October 10, 2002 05:17:17 AM new
Mcjane,
Posting the auction ID would be against the AuctionWatch User Agreement.... but I think I can tell you how I found it without violating anything.... Before yeahwell edited out all his information (can't admit to being wrong, I guess...) he had told us all that he had won the auction for $383.00. So, we knew the price and we knew that it was a completed auction. Then he said there were 14 items... so I went to the Advanced Search page on eBay, filled in the previous information, and then just tried the typical things you put in a name field ( lot, pile, group, etc...) until the auction came up. It's pretty easy to find stuff on eBay with the right information. Hope that helps!
posted on October 10, 2002 06:54:55 AM new
Yeahwell... you're the one who provided all the information. Once you voluntarily disclosed that information it became public knowledge. The only thing I showed people was how to use eBay's advanced search feature. Why don't you just take the high road and admit that you made a mistake bidding on this auction? You've made no comment on my looking at the auction and instantly noticing the defects. If I could pick out the information so readily, why didn't you? Rather then be a big person and admit you made a mistake (which we all do... and it's all right!) you deleted all your posts and don't want to play anymore. When you post a thread to this discussion board, you have to be prepared for all responses... even if they're not viewpoints you particularly want to see.
, then questions should have been asked before bidding. 