posted on August 31, 2000 02:36:36 PM
Some of you may remember my post on Square Trade a week ago, having negative feedback removed. Ebay will now remove negative feedback if you pay Square Trade $15.00, and both parties agree it should be removed.
Last year we were offline for 3 weeks, and received 4 negatives from sellers before we got back on. I have contacted them all, only one has replied so far, and they agree the feedback should be removed. I just filed my first case with them, and will let you know how it turns out.
I do not agree with having to pay to have a negative removed, I think ebay is very slimy for their policy. But, right now, it is worth the $15 to have one removed. Has anyone else tried this? How did it work out? Heather
posted on August 31, 2000 02:50:16 PM
It is isn't it? They will not remove feedback unless it falls under their criteria. But, if you PAY for the privlidge then it can be done. Heather
[ edited by hcross on Aug 31, 2000 02:52 PM ]
posted on August 31, 2000 06:48:58 PMHCross: Did you ask eBay, as I suggested in the other thread, if in fact you have to pay a mediator, or if using the free part of the service for the seller and bidder to reach an agrement is sufficient?
posted on August 31, 2000 06:54:13 PM
Hi Glenda,
Yes, you must use the mediator to get the feedback removed, to use the mediator youmust pay the $15.00. They must recommend to ebay that the feedback be removed. I am working with a seller right now who got me. He was more than willing to have it removed. Burns my butt to have to pay for this, but what else can I do? Heather
