posted on September 4, 2000 06:01:39 PM new
If you know deep in your heart that you have done right business wise don't fret getting negatives. It is not worth the worry. I have had 2 unwarranted negatives since 96 and I didn't let it bother me at all cause I knew I had not done anything wrong. AND BESIDES bidders and other sellers can read an see if a person is being an #*!@ when they give out a negative. If I go to bid on someones auctions and they have several I email them and ask them to elaborate as to what happen for them to get those negs. I base the feedback and their response and most times I bid and win their auctions. WE HAVE TO REALIZE the internet is comprise of all walks of life and none of us agree on everything and YOU WILL ALWAYS FIND A JACKASS when doing business no matter if on the world wide web or locally and we simply have to be smarter and put them in their place and it's not done by being rude back to them. When I get a negative I leave the giver a neutral and let it know it was unwarranted and those interested can send me email for the info and I leave a similiar message as a response under my username also. BOY IT SURE MAKES THEM FEEL SMALL and most times a jerk like that will email you back and apologize.
posted on September 4, 2000 10:13:44 PM new
This is my feedback policy.
I save negatives for NPBs. Neutrals are given when appropriate. If the person is tempermental and gives you hassles a neutral is appropriate (just the facts). Everyone else gets positives. Even late payers. I also never state anything negative about the person in a positive feedback, that is what neutrals are for.
>>"BOY IT SURE MAKES THEM FEEL SMALL and most times a jerk like that will email you back and apologize."<<
I don't agree with that statement. If a person emails you and apologizes then he or she is probably not a jerk, but just didn't think in the heat of the moment.
Just my oppinion. Subject to change without notice
posted on September 5, 2000 07:03:24 AM new
feistyone
I agree with you 100%. It takes a big person to swallow their pride and apologize when they realize that they were out of line. It doesn't happen to often.
posted on September 5, 2000 07:30:36 AM new
I have received 2 negs out of @170 sales. The last one bothered me a bit, because it was from someone who's payment I never received. Still haven't received. There's nothing really you can do about it. I just respond to their neg with a businesslike statement.
If I meet up with a deadbeat bidder, I wait the 10 days, fill out the necessary forms. But I do not leave a neg, because I don't need them leaving me one back. To me, it's just not worth it when apparently they don't care about their feedback.
After the normal period of time, I relist or sell it to the second highest bidder.
No skin off my back.
[ edited by nicepolice on Sep 5, 2000 07:31 AM ]
posted on September 5, 2000 08:34:52 AM new
nicepolice
>>"I do not leave a neg, because I don't need them leaving me one back. To me, it's just not worth it when apparently they don't care about their feedback."<<
That kind of negates the point behind the feedback system. If buyers or sellers for that matter can do whatever they like, without any consequences (negative feedback) then what's the point in having a feedback system in the first place?
Retaliatory negs happen. They are unfortunately part of doing business on Ebay. I doubt that too many people will take them seriously. When I see a neg I usually click through to the other person's feedback and see how credible that person is.
I also take into consideration that you can't please everyone. Not all transaction go well... The only feedbacks that I worry about is (multiple negative feedbacks) for non-delivery of goods or product not as described. The ratio of positives to negatives also make a difference.
You probably would not want the people who would pass on your auctions because of 1 or 2 negatives to bid anyway. They may be hard to deal with and you don't need the extra stress that can cause.
[ edited by feistyone on Sep 5, 2000 08:45 AM ]
posted on September 5, 2000 08:48:43 AM new
Feistyone: I didn't suggest that anyone do this, I just stated what I do. You can obviously do whatever you'd like in this situation.
I have PERSONALLY decided not to get involved in a neg debate when dealing with non-paying bidders. To me it's just not worth the effort.
[ edited by nicepolice on Sep 5, 2000 08:49 AM ]
posted on September 5, 2000 09:19:30 AM new
Giving someone a negative is part of the business. I no longer have any hesitation in leaving them if they are warranted. I still don't like to, but there are some folks who just aren't clear on the concept.
posted on September 5, 2000 09:45:57 AM new
I got a neg this morning for an auction that ended less than 48 hours ago! This "bidder" has ZERO experience, and hits ME with a neg because I didn't contact him! (his neg crossed with my win notice!) UNREAL! This makes one mistake neg and this one in one week! (The first turned out to be an ISP problem..) Is it a full moon or something? I know in my heart that I did nothing wrong, but it still really hurts to bear these scars! I guess I take it too personally, but any neg literally makes me ill.
posted on September 5, 2000 10:13:08 AM new
If the auction ended less than 48 hours ago, doesn't that make it the "weekend"? You would/should have 3 work-week days to respond. Which means Wednesday. Am I correct? I never much paid attention to this until a bidder brought this to my attention.
posted on September 5, 2000 11:17:04 AM new
Yes, the auction ended Sunday night, Monday was a holiday...I get negged today, and NOW this jerk is making demands! He wants me to remove the neg I hit him back with and ship his item today! Right...I told him to forget the whole thing, keep his precious money and never bid on one of my auctions again. I know I sound like a real @X#&*, but I am so mad and upset my stomach hurts. I called Ebay, and of course, the neg will stand...It is so unfair!
geesh! I guess some people don't understand that sellers have lives and my not jump right on things the second the auction ends.
You have three days, according to Ebay guidlines to contact the winning bidder, not 3 hours.
We sometimes take a couple days off and just have a life. People should practice patience, sellers and buyers. It would make the Auction experience less stressful for everyone.
