posted on September 9, 2000 08:18:16 PM new
Ok, it has been a while since I have had any problems with a seller and I am in need of advice.
First auction I won ended Aug 20.
I emailed seller on Aug 20.
I email seller again on Aug 23 and recieved email response from seller.
I pay by Paypal on Aug 23.
I then bid and win on a second auction of this same sellers on Aug 27.
I have sent emails on Aug 27, Sept 2, and Sept 5 , Sept 7 and Sept 9 so I could get a total so that I may pay by Paypal for second item. I even sent an email from the 'Send this Auction to a Friend' just in case she was not getting the emails.
I have not heard back from the seller yet and I believe that either the email is not getting thru or that she has decided not to respond to me.
I also have not recieved the item that I won on Aug 20 so I am in a quandry about what is going on.
I have pulled the contact info and called today but I only got the answering machine.
I will call a couple more times to see if I can reach the seller but what if I never get a response?
I know I can neg and I will as a last resort.
I just do not understand why I am being ignored.
This is over a $5.00 item and a $9.00 item.
Any other suggestions?
I forgot to add that this sellers feedback is over 250 positives and no negatives.
[ edited by HavaJava on Sep 9, 2000 08:21 PM ]
posted on September 9, 2000 08:28:26 PM new
You can try phone contact--there is the possibility something is wrong. You might also look up this seller's other winning bidders and see if they are getting their stuff.
I don't like the way this looks. It's possibly time that this seller got a negative. Non-response is the kiss of death.
posted on September 9, 2000 08:38:41 PM new
I have looked at the sellers feedback every day and as far as I can tell, there is some positive feedback for a couple of the items that ended the same time frame as my item.
I have tried calling and will continue to try. I like to give the seller every possible chance to contact me and let me know what is going on.
I just do not understand why she is risking 2 negatives over this situation.
