posted on September 22, 2000 05:25:33 AM
The Jewelery category is showing the wrong listings for Featured Category and Standard Listings. Anyone else getting eroneous lists on Jewelery or any other Category area?
It's no wonder why my hit/bid ratio dropped so badly.
posted on September 22, 2000 05:47:36 AM
Searches in the Rare Books and Antiques section on Books also are producing very strange results--i.e. no books just junk. Seems like they're all asleep in San Jose and no one has bother to check the site since it went back up this morning. Worse than a complete blackout. Just thank God they're not in charge of SAC.
posted on September 22, 2000 05:51:21 AM
* * * Asian Antiques is showing listings of baseball cards, phone cards, other junk. Cultural - Asian is also screwed up.
I alerted [email protected], got their usual useless auto-reply. Their Announcements board says nothing about it.
The level of quality control at eBay is just unbelievably POOR.
posted on September 22, 2000 12:21:17 PM
They should have all employees crusing some sections every day. Let employees pick their favorite topics, so they keep it up, make sure all/enough topics end up covered, and let them check a couple times a day. Assuming eBay has enough employees, each section would probably be swept several times a day. Just got to make sure at least a few are doing this at night too.
Let them even make personal bids (within reason, of course), just so some will be seeing how well bid-related software are working, on a fairly regular basis.
Maybe something similar for selling.
"Acting like users" is a powerful tool within testing. They may know what things should do, but if they don't act like users might, a lot more buggy or poorly designed stuff will remain hidden.
Of course, who am I to say what they are or should be doing (maybe they are already! ).
How many employees do they have? Anyone know what QA and "cruising" rules they have set up there?
