posted on September 30, 2000 09:54:15 PM
Hi, everyone, I am new to this board and I
need your opinion on a problem. I have an auction closed on 9-18-2000 on Ebay. The winning bidder send an e-mail on the 20th saying she will send a money order. So far, I have not receive any money order from her. I also write to her 3 times with no answer. So I foward a non-bidder form on 9-28. She get back to me really quick on Friday 9-29 saying she just say out a money order. She also say she doesn't appreciate the non-bidder notice send to her. Can I cancel her bid even she is the winner on this auction? I really don't want her business. What should I do?
posted on September 30, 2000 11:10:05 PM
You cannot cancel her bid after the auction closes.
The Non-Paying Bidder alert that eBay sent doesn't count against the bidder. They are often useful in getting bidders who have ignored your email to pay up, as might happen in this case.
I guess you could email bidder and tell her that since payment was not received in 10 days (or whatever), you've made other arrangements. BUT...I'd suggest that if payment really comes in, that you just ship the widget. I get lots of payments after a couple weeks- money is money, after all.
If you're unconfortable with the bidder, make sure the payment is good. And perhaps wait till you see positive FB before you leave FB.
posted on October 1, 2000 12:05:29 PM
Thank you Steve and Mauimoods for the friendly suggestions. I will give her another week to send the money order. What is FB?
posted on October 1, 2000 12:50:46 PM
As stated, you can't cancel a bid once the auction closes. I'd give the MO a reasonable amount of time to arrive (like 7 days after she said she sent it). If it doesn't, then go ahead and file for your Final Value Fee credit. If it does arrive, ship the item. To me, it's worth waiting to avoid a negative feedback (FB = feedback), which you'd probably get if you file your FVF now and send her payment back. She's already upset, as indicated by her email in response to the NPB. If you do ship the item, I'd wait to post feedback until after she does...and then I'd give her a neutral for slow payment. She may not "appreciate" the NPB, but I'm sure you don't "appreciate" that she waited 9 days from the time she said she'd send payment before she actually did.
Darn, I thought maybe this was a "dead bidder" thread to go with the "...my seller died" thread.
posted on October 1, 2000 07:01:00 PM
Actually you are doing everything right so let's just see if the money shows. If it doesn't then file your FVF credit and relist.
Late payers and deadbeats don't like knowing that eBay knows they are not paying up. Too bad. If it bothers them enough to pay up...good.
posted on October 2, 2000 06:46:04 PM
What to do with a dead bidder ? Oh you mean deadbeat ? LOL, I HAD to read this post ! I am just waiting for the day that I get an email that says "Uh I haven't sent the money in for the auction that I won 6 weeks ago because I died last week"....seriously, if you haven't already relisted the item I would probably just go ahead and sell it to the high bidder when you receive payment. I have noticed that since PayPal became so popular, when people don't use PayPal to make payment, it seems to take L O N G E R, to receive payment (operative word is "seem"I think we are getting too use to instant everything.
posted on October 3, 2000 04:12:07 AM
You have to wait 10 days to file for your FVF (Final value fee refund) anyway, so why not give her until that time to get the money to you. 10 days from the time that you filed your NPB is adequate if she really intends to follow through.
If you find that she doesn't send the payment and you want to neg her, keep it professional and simple like--Unfortunately after xx (number of days)days and xx (number of e-mails sent to her) e-mails, buyer has not completed transaction.
And then relist and let it go...
If she actually comes through, you could leave a neutral positive like: Transaction completed.
chococake & traceyg ROFLMAOPIMP--My thoughts exactly when I saw the title!
I think we are getting too use to instant everything.