nikonette
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posted on October 2, 2000 04:55:29 PM
There are several auctions running now on both ebay and yahoo advertising "brand new" digital cameras, or "new in box". Then in the warranty area they say, "this is a refurbished camera" and the warranty is 90 days. Is this what I think it is? A camera that was sent in for repair and now it's being sold a brand new? Is this legal?
Does anyone out there know about this?
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mzalez
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posted on October 2, 2000 05:08:42 PM
As long as they tell you that it is refurbished, it is legal. I have a refurbished digital camera and digital phone and both work fine. They were repackaged in new boxes with all the manuals and gadgets. The warranty is fine. I really like how you can save so much on refurbished items.
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dman3
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posted on October 2, 2000 05:17:32 PM
refurbished camera Dont have to mean used but if its listed as new it is a missleading title many times these are Items the manufacturers quility control rejected they were refurbished but not used only technically new.
They should be listed a refurbished camera/with 90 warranty not as new .
WWW.dman-n-company.com
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nikonette
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posted on October 2, 2000 05:21:57 PM
Thanks! So they're not necessarily repaired? I noticed that all the refurbished ones have 90 day warranties and the new ones are 1 year. Is this a telling distinction? How much of a risk do you think they are?
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dman3
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posted on October 2, 2000 05:33:53 PM
Im no expert but you have as good a chance of getting new and haveing it break or last 20 years as you do with referbished.
even with new if you look there is 1 year on the workmen ship and usually 90 days on parts
this means if the camera comes apart over a year your covered but if a part like memory melts down that part is only covered 90 days you could return it you would pay parts after 90 days they would pay labor for the frist year.
on refurbished you give up the 1 year workmenship warrenty all parts are still garenteed 90 day
WWW.dman-n-company.com
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vargas
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posted on October 2, 2000 06:06:47 PM
Sometimes items with as little wrong as a crushed box are sent back to the manufacturer and "refurbished." My spouse works for one of the big names in electronics, and we have a house full of refurbished stuff. We've only had a problem with one item out of more than a dozen.
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nikonette
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posted on October 2, 2000 07:43:38 PM
thanks so much for all your insight. I've put a bid on a "new" one and if that doesn't pan out I will go for the refurbished version. This forum is really great! I have learned oodles of info in just the few days since I tried it!
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preacher4u
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posted on October 2, 2000 07:56:08 PM
Speaking of refurbished items, does anyone know what the term blem means?
I've seen it a couple of times and don't have a clue.
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texmontana
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posted on October 2, 2000 08:36:07 PM
blem means blemish or blemished
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Pantheus
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posted on October 3, 2000 01:00:58 AM
In May of 98 I bought on eBay a refurbished Kodak digi (advertised as refurbed, not new) from a seller who now has nearly 3400 FB. I have been 100% happy and have had zero problems with it.
It came in a sealed box, and had all the original accessories and cables, software, and manual. The only way one could tell it wasn't brand new (besides being 1/3 the price) was it had a Kodak sticker on it that said refurbished.
I'd say save the money! and go for the refurb.
Ken
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yisgood
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posted on October 3, 2000 07:39:30 AM
I am a Toshiba camera dealer and when it became difficult to fill my orders, my Toshiba rep encouraged me to start selling refurbs. I was very hesitant because I had bad experience with refurb monitors in the past. Now I can offer my opinion on this at http://www.ygoodman.com/refurb.html. There are some items that work well as refurbs and digital cameras are one of them. My rep tells me that most of the cameras they receive are in perfect working condition. They are returned because some stores off a 10-day return policy, so the customer returns them when 1) he gets a better deal somewhere else 2) his wife yells at him for buying such an expensive item 3) he is technically inept and decides he wants a plain camera. I am using a refurb and have sold these to many of my family and friends. Only one every went back in over 50 sold because the customer managed to twist off a button. In most cases, there is absolutely no difference between new and refurb. However, I always mention this prominently in my ads and never use the word "new." Using "new" to describe a refurb is just plain wrong and don't ever buy from a seller who does this. Most refurbs have only 90 day warranty (not that this is a problem, since if it works for 90 days, there is no reason why it wont work longer). I have seen ads on ebay for refurbs that said 1 year. I emailed the sellers and they said 'oops - a mistake' but weeks later they are still saying 1 year. So exercise caution when reading the ads. There are some items that will never sell well on ebay. New cameras and monitors are case in point. There are so many sellers with refurbs out there that people actually think the refurb price is the standard price.
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RB
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posted on October 3, 2000 08:02:38 AM
In the case of the GO Dual Deck VCR's that are listed on eBay, 'factory refurbished' means that they were pulled off the market and modified by the manufacturer to delete the feature that allowed them to make copies of copy-protected tapes. This was in response to a threat by the MPAA. Unless you have a need to make illegal copies, the refurbished units are 100% 'new' and fully warranted. And, the best part is the price is considerably less. I bought one locally without the Macro-buster feature for $200.00 less than it sold for originally and I love it!
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nikonette
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posted on October 3, 2000 09:35:51 PM
You have all be great! Now I wish I hadn't bid on the "new" one! We'll see what happens, but now I know so much more than I did (which was nil). It's hard to believe that great optics and digial hardware are available now for such low prices. Love that supply and demand thing...
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