posted on October 11, 2000 08:56:21 AM
I can't believe I bought a pair of earrings without a picture for $100.00! I have
to list the price, because it is really that bad.
The earrings were billed as brilliant emerald & diamonds and 14kt from a fine jewelry
store (not listed), they turned out
to be 10kt, and tiny (magnifying glass needed) emerald & diamonds, KMART SPECIAL.
What should I do? tell the seller (who is 6 in feedback, compared to my 100+) these are a joke!
I'm not sure if the seller just has been a poor buyer with bad taste, or really
giving a snow job here? I'm afraid my temper will show in any email sent to her, I doubt she will refund me. The other joke is before these arrived at my house, she offered to sell the matching ring at $500! HA Ha.
Should I blame myself 100%?. Fair warning to the wise buying sight unseen is DANGEROUS!
posted on October 11, 2000 09:02:38 AM
hmmmmm I would think it would all depend on how the description of the item was listed. If it is misleading, then you can request a refund on that note. If not, and they described accuratly, then you are to blame for not passing on the auction. I would try in a nice way to resolve this on friendly terms with the seller, by stating, (if this is so) what you described was terribly misleading, bordering on fraud, and I am insisting on a full refund. If this is not the case, chalk it up to a lesson learned.
posted on October 11, 2000 09:13:33 AM
Well, this was an expensive lesson. But, I would contact the buyer and tell her that you are unhappy with the earrings and see what she says. Better to attempt then do nothing at all. After all didn't the ad say 14k but they really aren't.
Because you didn't accept the offer to buy the matching ring she'll probably put that up and someone else will get duped.
Good luck and let us know what happened.
[ edited by chococake on Oct 11, 2000 09:15 AM ]
posted on October 11, 2000 09:14:03 AM
If the description said 14K & they are only 10K, they were misrepresented and you should politely ask for a full refund. There are laws against misrepresenting jewelry and gold content. If you paid by CC, try a chargeback if the seller will not refund. Ask nicely first, and if that does not work, then pursue all legal avenues, including reporting the seller to SafeHarbor.
posted on October 11, 2000 09:17:26 AM
I would simply say you are not satisfied with them and ask to return them for refund. I would not get into why you are not stisfied or argue about details like shipping. If this seller expects to do a continued business they will have to learn to satisfy customers. If they do not satisfy you I would leave a
neutral with sad rather than mad statement that quality was not in line with asking price ahd description.
I would never ever buy without a good pic.10kt vs. 14 kt. is fraud. If that is clearly stated in auction and marked 10kt on jewelry I would ask eBay for insurance if return is refused.
The item was listed as 14kt not 10kt, so
there is a ture discrepency. I would have
thought twice if the item was 10kt, because the "fine" jewlery stores do not carry 10kt jewlery.
The rest is subjective, and is my fault
for reading more into something. I think
if the earrings were 14kt as listed I
would have to write this one off.
Just really pissed off, and need sometime
to let off the steam. I am really used
to sellers (myself included) describing
items with accuracy.
posted on October 11, 2000 09:56:24 AM
Ask for refund, based on misrepresentation. (10K instead of 14k). Then sit down, have a bagel and cream cheese and repeat 100 times:
"Im will not buy on impulse. Impulse buying in bad, BAD, bad...
******************** Shosh
posted on October 11, 2000 10:03:09 AM
Be sure to have chocolate, too. Lots and lots of dark, semisweet chocolate....maybe a bag of choco chips......yeah, that's the ticket!!!!!
posted on October 11, 2000 10:15:37 AM
Seems pretty straightforward to me, the seller misrepresented the merchandise.
Ask politely for a refund & explain why you are asking for it. If the seller refuses, send them this link & tell them this will be your next step if they don't comply.
posted on October 11, 2000 10:23:34 AM
Good Grief I am sorry - but I can't believe anyone pay that much for an item without a picture, from a seller with such low feedback!
posted on October 11, 2000 11:19:52 AM
Thanks for the terrific advice. I have emailed the seller, nice and to the point. Thanks to my cooling off period with you
guys. Will keep you posted on what develops.
I do expect honesty from sellers. And really
for the most part, the good far out weights
the bad.
New sellers, are usually very honest. I
enjoy buying from them. I remember when
I was a new seller and without a digital
camera. People bought from me without
hesitation. I have always been then and
now completely honest.
posted on October 11, 2000 11:57:38 AM
I stopped buying jewelry without pictures or at least dimensions. I see tons of listings where the size of the item makes a big difference in the price, so without that information, it's impossible to tell whether it's a good deal or not.
Please let us know what the seller says about the return.
***********************
That's Flunky Gerbiltush to you!
posted on October 11, 2000 01:36:21 PM
I would ask nicely for a refund explaining that the description did not match what you received. Does he offer a satisfaction guaranteed? If so, you may wish to remind him that it is in his ad..
