phbroz
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posted on October 23, 2000 02:17:07 AM
I know this probably isn't the right place to ask but, I need help pronto.
I've been getting bidders from @Home addresses, (and ONLY @Home addys) that say that they haven't been getting their EOA notices from me. I'm sending the emails from AOL and haven't had this problem until about a week ago.
Is anyone else having this problem? Does anyone here know what I might need to do to fix the situation?
Please help! I need to remedy this delima right away. 
[ edited by phbroz on Oct 23, 2000 02:26 AM ]
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allstarjeff
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posted on October 23, 2000 02:26:30 AM
Sorry I can't be any help on this one, but just to let you know you're not alone, I've been having the same exact problem for a while now sending email to @home addresses.
[email protected]
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phbroz
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posted on October 23, 2000 02:28:43 AM
allstarjeff....
So how do you get around it?
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abacaxi
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posted on October 23, 2000 03:52:27 AM
@home is having MAJOR email "functionality issues".
Basically, they are working slowly if at all, with no repair date in sight.
The only way around it is to have the @home people get an account on the Web somewhere so you can mail to there.
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cdnbooks
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posted on October 23, 2000 03:53:38 AM
..try using the email this to a friend feature on the listing....
Bill
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nagob
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posted on October 23, 2000 04:52:26 AM
I have @home email and it is royally messed up. I just had a message delivered to me by email stating "payment is on the way" AFTER the payment arrived from Canada and I live in Missouri LOL. Pretty bad when snail mail is faster than email.
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Pantheus
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posted on October 23, 2000 05:57:43 AM
agreed .. at times @home is terribly slow. I just (monday morning) got mail from an @home user 600 miles away, and it was sent last wednesday!
As previously stated either eBay's send mail to a friend, or they get a web based account, if it is time dependent.
Ken
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jewett
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posted on October 23, 2000 07:37:05 AM
home.com's email has been a total mess lately.
here's an 'official' announcement posted to their newsgroup...
----- Original Message -----
From: "Newsgroup Policy Specialist" (email address removed).
Newsgroups: athome.announce
Sent: Thursday, October 19, 2000 11:04 AM
Subject: Excite@Home Statement : Email Issues
> The @Home email service currently is experiencing technical
> difficulties and some consumers are experiencing intermittent degraded
> service. The rest of the @Home broadband service is operating fully.
> We are aggressively evaluating the email problem and know the
> following facts:
>
> The problem is a combination of hardware and software issues. We are
> working with all related vendors, as well as our internal teams,
> around-the-clock to find the fastest solution.
>
> Excite@Home has been actively upgrading its architecture and hardware
> on a system-wide basis to improve reliability and scalability of the
> service. The current email delay issues are a result of hardware and
> software problems with the new equipment.
>
> Resolution of these issues is our top priority and we are working
> toward getting the system fully operational as soon as possible.
> Currently, we cannot provide a specific time frame for having the
> problem fixed. However, we are hopeful that we can resolve this
> quickly.
>
> --
>
> Chuck
> Newsgroup Policy Specialist
> Excite@Home
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Shoshanah
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posted on October 23, 2000 09:41:04 AM
Sorry to hear about all the problems!
But so glad I listened to my inner voice which yelled "Don't do it!!!..."...and I cancelled my order...
Hope all of you get your mail soon.!
********************
Shosh
http://members.ebay.com/aboutme/rifkah/
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phbroz
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posted on October 23, 2000 04:55:21 PM
Thanks everyone for the info!
Funny though, I thought it was an AOL issue 
BTW...I have an email account with @home that I rarely use....until now. I just sent the 5 winners their EOA emails from that account. I just wonder if that'll work!
I give up!
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