posted on November 11, 2000 05:22:30 AM
There are other messages and threads related to this on here already, but for ebay to even acknowledge there has to be a million.
The Rare books category was done away with and now anything that was rare has been converted to "antiquarian," which another seller in another thread has rightly pointed out can often be two different things.
My complaint is that more than half of my listings do not show up in searches in this category now. One example is item #491646705.
Would someone from Ebay please investigate this? And please advise me if I have any recourse for filing for listing and final fee refunds. Please do not tell me to list the affected items. I have over 170 items up right now. Every time I post a problem here, or on the tech help board, Ebay seems to think I have all the time in the world.
I make money by creating new listings, not policing and monitoring the ones I already posted. I have had a lot of trouble with Ebay lately and it has cost me a lot of money.
faganbooks asked for someone at Ebay to look into this and to advise. I didn't want that user to think we were Ebay and have him/her think that they would get a response from Ebay by posting to this board.
Sorry if I didn't make that clear.
Joice
Moderator.
*errant apostrophe
[ edited by joice on Nov 11, 2000 08:02 AM ]
posted on November 11, 2000 08:27:45 AM
Several times in the past week I've performed searches in the Books root for keywords which can consistently be expected to bring up 20-200 listings and got 'no matches'. I haven't noticed any consistency, other search results look typical. I think there are some major glitches there.
I think that ebaY should take such problems very seriously. They can make posting auctions with token openings with expectation that the market will set a fair price impractical.
posted on November 12, 2000 03:45:57 AM
I got an timely and intelligent reply on this from timesensitive. The rep has passed this concern up to supervisors.
posted on November 12, 2000 01:21:55 PM
This is really weird. I did four searches for your item using the words-- history greece. The first search was done from the browse category-book screen and your auction came up fine. The second was from the browse category-book-antiquarian screen and your auction came up fine. The third was from the search screen with all categories left as the default and your auction came up fine. The fourth was from the search screen with the default changed to category--books movies music--no matches.
posted on November 12, 2000 08:37:46 PM
sunderdown1
That's it exactly. "smart search" is not working for "books, movies, music" except for the non-US eBay sites. Hasn't since they split it into 3 separate categories.
I closed 11 auctions tonight. 3 bids total on 3 items. And that was it.
