posted on November 16, 2000 08:11:52 AM new
B. Transactions on or after November 10, 2000
i. All Transactions
If after contacting the seller you are unable to resolve the dispute and the seller has not shipped the goods, and if you have filed a Fraud Report no later than 30 days after the purchase transaction, you may file a Claim with PayPal. In order to file a Claim, you must be a Verified User at the time of filing. PayPal will investigate your claim, contact the seller and, if the seller does not present appropriate proof of shipment, a full refund or other evidence of a satisfactory resolution, PayPal will restrict the seller’s account and seek to collect the amount you paid from the seller. You and other buyers who file claims against the same seller will be entitled to the return of any and all funds PayPal is able to collect from the seller, on a first-come, first-served basis. Recovery of your claim is not guaranteed.
By the way that 5,000$ Fraud protection guarantee that they so proudly proclaimed before seems to have mysteriously disappeared from their home page, it's now buried deep in their doublespeak.
posted on November 16, 2000 08:32:04 AM new
Even when it was in force, the only one it protected was Paypal. One of my customers was cheated by a seller who used PP and gave a fake address. PP first told him to wait 30 days. Then they asked for his info a few times. THen they told him there was nothing they could do. Two months later, the seller's account was still accepting payments.
