posted on November 22, 2000 04:17:12 AM new
I think the NPBA should be used if the time frame given in the auction isn't met for sending payment.
As a seller, I generally send them after 10 business days have passed, but I don't give a time frame in my auctions or in my EOA letters. I've only had to use this feature a few times, and all but once it has prompted a reply and payment. I'm waiting on one as we speak.
As a buyer, I've never gotten one. I think most buyers, no matter what the reason they are slow getting payment out, will be "bugged" by receiving this. Even though it has no effect on their feedback or reputation at eBay, it does seem "official" since it is sent by eBay. They are either going to shape up and send payment, or get defensive and possibly nasty.
posted on November 22, 2000 04:27:07 AM new
As a buyer, it's an "OH SH*T, what did I do with the payment" alert. I track what should be arriving and if a purchase isn't here in a reasonable time, I contact the seller and ask if they have recieved payment yet. If they haven't, I doublecheck my checkbook and send another one.
As a seller it's the third phase (billing request in EOA, gentle reminder in a couple of weeks, then NPB).
posted on November 22, 2000 05:36:58 AM new
As a buyer, I think a NPBA means that I haven't paid for an auction within the seller's time frame. (I've never received one because I pay promptly.)
As a seller, I use it as a reminder to pay when the time frame in my auction has passed and I haven't heard from a buyer. I give people 10 days to pay. If I haven't received payment by the eleventh day, I email the buyer and state that if payment isn't received by xxx ( usually 3 more days), I'll file a NPBA as a means of recouping my fees from eBay. I had to file 2 of these this month. One bidder payed. The other was NARUed after 3 of us requested FVFs.