posted on December 1, 2000 07:23:22 AM
I just received an email from a buyer who says he sent a money order for $15 to much. M.O has been received and the item has been shipped already. I'm pretty sure the m.o was for the correct amount but honestly cannot say for fact. How would you handle this???
posted on December 1, 2000 07:29:22 AM
Ask for a photo copy of the MO and then check your deposits. That should be enough to tell you they sent one for over the amount. If they can't give you a copy, then maybe you can check your deposits at your bank, But I wouldn't refund until you have some verification.
Ain't Life Grand...
posted on December 1, 2000 08:39:11 AM
I'd ask the buyer how he knew the MO was for $15 too much. Either he's got a copy of the MO (which he can send you), or he's relying on his memory - which if he actually was so daffy as to obtain a MO for more than the amount due, is pretty questionable.
posted on December 1, 2000 11:09:41 AM
Ask your bank to scan your latest deposits...Don't you keep a record of your deposit slips????
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Gosh Shosh!
posted on December 1, 2000 01:52:46 PM
Although it would be useful (to seller) if the seller had indeed kept a copy of buyer's payment, I'd suggest that the burden is on the buyer to prove that his claim is true.
posted on December 1, 2000 03:01:08 PMmacandjan, same here...also scan and Email seller any check or Money Order receipt going out, and save all that stuff in my Ebay Purchases folder. Txman would have no fun with us
******************** Gosh Shosh!
posted on December 1, 2000 03:19:40 PM
If he has his original receipt, he can verify with the company from which he purchased the money order, and then send you a copy for verification.
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posted on December 1, 2000 09:23:31 PM
I had a buyer claim the same thing a few months ago after I had already cashed check. I told her I would be happy to refund the difference when I received a copy of cancelled check. Never heard from her again.
