posted on December 9, 2000 06:30:12 PM
Bidder A bid 9.82 on a 5.00 item and he had a FB of 5 with no negs.
Bidder B has bid several times over a period of three days to make himself the high bidder at 10.02, but his FB has 1 pos in the last 6 months and 2 negs in the last month for non- payment and failing to answer emails. Should I cancel B's bid and replace A as the high Bidder? If I cancell it, How soon should I do it befor the auction ends? Should I contact the bidder A and tell of his new position?
I had the same thing happen, but I found out that she had a death in the family and she did pay me. You might want to write and ask why the negatives first..JMHO.
posted on December 9, 2000 06:49:54 PM
If you're uncomfortable with Bidder B's record (and I would be), cancel his bid. Immediately afterward, email him as to why ("you have rec'd 2 negs in the last month for non- payment and failing to answer emails" is sufficient), ask him not to bid on your auctions in future, and cc that email to safeharbor. No need to contact bidder A. If he's bid, no doubt he's checking the auction occasionally to see its status.
posted on December 9, 2000 06:56:01 PM
When I've cancelled a bid I usually check the underbidder's bidding list to see if they bid on the same* widget elsewhere after being outbid on mine. It can't hurt to send a courtesy email as well, just to give a heads-up as to their status as high bidder again.
added a word*
[ edited by Julesy on Dec 9, 2000 06:57 PM ]
posted on December 9, 2000 07:09:52 PM
I like that Julesy, and as a bidder I would appreciate that from the seller. Because, Yes, we somtimes do go and bid on anothers auction.
Ain't Life Grand...
posted on December 9, 2000 08:33:39 PM
Hi Everyone,
I stopped back earlier to check the response and found some good advice. On kelly's, I considered it, but one of the negs was 60 days and still no payment. On Julesy's, I checked and bidder A didn't have a similsr bid. So as the old saying goes, there is a first time for everything, and in 2 1/2 years of ebaying this was my first time ever calcelling a bid.
Here is the letter that I sent to him as well as safeharbor:
XXXXXXXXXX,
Having reviewed the bidding history of the above auction, I have found that you were the high bidder. In checking your feedback history, I've found that you have 2 negative out of 3 transactions listed. This ratio is unacceptable to me. With this in mind, I have been forced to cancel your bid on this item.
Also, please understand that I will no longer accept any bids from you under this user name or any other username you might have. For your future reference, a copy of this email is also being sent to safeharbor at eBay.
Thank you for your complete understanding on this matter.
posted on December 9, 2000 08:47:08 PM
I have found myself in the same way but then I say to myself " Self it's a 5.00 item why worry about it, when he does not pay then I can get ebay to refund what I have paid them and zap him BUT if he does pay then I hadn't lost any sleep on it"
posted on December 10, 2000 12:54:57 AM
Thanks to all of you for your input and compliments. I always try to be non emotional in writing and in person. I have always found that anger and emotion will breed anger and emotion back. If you would like to use my message for the same situation if needed, please feel free.
posted on December 10, 2000 10:39:22 AM
I think you should have waited for this bidders response, maybe told him the bidder has 24 hours to repsond or else you will cancel the bid?
posted on December 10, 2000 10:48:32 AM
I think I would have waited too. You never know who is behind those names, it could have been someone with computer or family problems, but that's your perogative.
I've only cancelled one bid in my whole "career", but it was because I noticed damage on an item that was completely unacceptable to continue with the auction as was originally written.
posted on December 11, 2000 10:37:15 PM
I think that I did the correct thing by cancelling the bid. His feedback was 2 negatives out of 3 postings. That's 66 percent negative. One of the negatives indicated "60 days after auction and still no payment". He had a positive about 30 days earlier. I think this rules out the suspected computer problem.
This person NOW has a feedback rating of -1. The poster of the lastest negative, dated December 10, claims that in a auction ending on November 14, "sent payment and emails, still no product". I case you're not counting, that's 26 days. This person has failed to pay for his auctions, and has failed to send merchandise paid for, and as required.
I offer buyers a very liberal 14 days to pay for thier items. If they fail to pay, I have to wait another 10 days for the FVF credit from ebay. With all due respect, I am not selling on ebay for the sole purpose collecting FVF's on items for people with poor payment histories who default on thier obligations.
Common sense in business says that the more you have to handle any item, the less profit at the end.
Someone cited fairness. To me, fairness involves the seller sending the item as promised and promptly, and the buyer paying for his item promtly. Fairness is not giving a person with a poor track record a chance to burn you.
posted on December 12, 2000 05:26:14 AM
For you folks insisting that seller contact bidder before cancelling, I'm assuming you want seller to ask bidder for an explanation of his FB or assurance that he's a "serious" bidder.
Do you actually expect seller to say "No, I'm not a serious bidder" or not make up some excuse for why he got those negs? And assuming bidder does make some sort of reassuring noises, what good is his word based on the FB other sellers have given him?
