posted on December 10, 2000 05:55:58 PM
I'm not sure what to do to cancel a bid, or if I have reason to. I received a neutral (my first) from a buyer. I really don't understand why. I emailed them as soon as I got the auction ended notice from ebay. They didn't respond so I emailed them again. It took 2 weeks for their payment to arrive and even though I said I would hold till the check cleared I was going out of town so I shipped the item the day after I received payment. I emailed them that I had shipped it. When I returned I had an email from them saying the item was perfect, they loved it, ect. I left them positive feedback. They left me a neutral that said "really nice item,great packing, good deal,slow communication." I have 77 positives most of which mention how prompt I am either buying or selling. No Negs. This is a fairly new buyer, so maybe they don't understand feedback. I am going to sell 2 more items very much like the one they bought, they seem to be collecting these things. I really don't want them to bid on any more of my auctions because I don't know how to "communicate faster" and I don't want another neutral or worse.
posted on December 10, 2000 06:05:15 PM
Be careful that you would not regret banning them....But if you want to, then you must write THEM an Email, politerly asking them to not bid on your listings, and send a CC TO SAFEHARBOR. Safeharbor will reply and tell you that should the person bid again, send Safeharbor the Auction Number right away. Bidder can be suspended indefinately to permanently.
I have done that to 2 people who really, really deserved it.
******************** Gosh Shosh!
