eastwest
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posted on December 14, 2000 02:42:08 PM
Well i started the top 100 reasons people do not pay....just buy chance do any of you remember the person feedback. My rule that i have on my auctions is 0 feeback can not bid and i state it in the auction. If a person bids with 0 feedback they get cancelled. If they email me and ask why. I tell them when they have more feedback i will give them free shipping. In the one year i have been doing it I have had only one rude email. Not bad ah!!!!
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luvmy2bears
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posted on December 14, 2000 02:48:30 PM
That isn't a bad idea. However, the person who did it to me had a feedback rating of over 700. She has 768 now. And only 3 negs. Member since March 1999.
Just goes to show, you never know!
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mrpotatoheadd
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posted on December 14, 2000 02:50:06 PM
I have given about a dozen bidders their first feedback point, and most have bought more things from me. In the two years I have been doing this, I have not had any rude emails. 
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eastwest
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posted on December 14, 2000 02:54:25 PM
Yes but , take note that most not all but most dead beats have o feedback ,,because they start up a new account and do the same thing over and over. I to do not like doing it to ebayers....but that's why i will give them free shipping for coming back when they have...
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amalgamated2000
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posted on December 14, 2000 02:57:43 PM
My rule that i have on my auctions is 0 feeback can not bid and i state it in the auction.
What a great idea. I think everyone should do that! The last thing we need at Ebay is new customers...
Once we all start putting this in our auctions, the new people will finally get the idea that they are not welcome and they can just take their stinking money somewhere else.
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mrpotatoheadd
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posted on December 14, 2000 02:58:02 PM
take note that most not all but most dead beats have o feedback
You might want to amend that to say:
"take note that most not all but most of my dead beats have o feedback"
Most of my deadbeats have a 20+ feedback rating. Go figure.
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tuition44years
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posted on December 14, 2000 03:01:28 PM
I have never had a 0 feedback deadbeat! In fact, in my experience most newbies are anxious to do things 'right' .. they usually contact me to ask 'what next?', they pay fast, they're polite and they don't ask me to change my TOS after winning!
I have a memory like a steel trap .. unfortunately it's rusted shut!
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pickersangel
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posted on December 14, 2000 03:01:35 PM
I've had two deadbeats, one had a rating of less than 10 and is now NARU. The other had a rating of 45+. All the 0 feedback bidders I've had have came through with shining colors. I think the categories one sells in--if I were selling computers, electronics, etc., I'd be more prone to adopt this kind of policies.
always pickersangel everywhere
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bhearsch
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posted on December 14, 2000 03:03:28 PM
I remember when I was a newbie. How would I have ever hoped to make a purchase if no one would let me bid? I don't put any exceptions in my TOS - as a matter of fact, my TOS is very short and sweet.
I've only had one deadbeat since I've been selling on eBay and I suspected from the getgo that I was going to have a problem because they had an AOL email address, zero feedback and didn't respond to my EOA email in the 3 day time frame which is one of the few requirements in my TOS. But I've also had many successful sales with newbies so I can't really see the rational for not allowing them to bid.
To each his own - if it works for you then you should go for it.
Blanche
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kerrydaway
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posted on December 14, 2000 03:05:51 PM
I'll happily take all your 0 feedback bidders, send them on over. I love new ebayers, a few deadbeat, but that's life. I'm very happy to give that first glowing feedback to the new buyers who deserve it. The few who don't deserve it, well they get the appropriate feedback in those cases.
kerrydaway here and there......
kerrydaway1 at that other place
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Shoshanah
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posted on December 14, 2000 03:06:55 PM
I have been fortunate to have nice "first timers", or second timers, and have been quite proud to give them a first or second feedback.
However, I can understand beeing a little weary of new-comers, if they appear to bid on too many auctions right away. THAT worries me 
********************
Only an opinion...
Gosh Shosh!
http://members.ebay.com/aboutme/rifkah/
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eastwest
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posted on December 14, 2000 03:09:12 PM
Ok ok ok ....I did not say i liked it ...and most of you do not the idea. But what am i suspose to do when this happens What am i suspose to do when people do not pay...I give them feedback, when they do not pay and they lie and post bad feedback to me..So MY rule has been 0 feedbaack. I am sorry you will not be able to bid..The question is what do you do when they do not Pay.I have had no choice but to do this for myself Seems everyone has had deadbeats and they keep coming back, we all have wild stories..Give me an answer not critize the source...what do you think about a black list that would prevent deadbeats from being able to bid...by check there ip adress
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vargas
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posted on December 14, 2000 03:20:02 PM
eastwest
What works for others may not work for you.
Deadbeat patterns vary according to the type of merchandise you sell.
My experience is closer to mrpotatohead's. I get lots of 0 feedback bidders. But they're so excited to find the merchandise I'm selling (it's not widely available locally) that they don't deadbeat. I've had two check-bouncers who did not make good -- and they had feedback above 20.
I don't know what items you sell, but they may be in a category that's more prone to deadbeats and you may need to use different tactics than the rest of us.
You'll have to use trial and error to find what works best for you and your business.
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bck
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posted on December 14, 2000 03:25:19 PM
Didn't you start out as a newbie? What gives you the right to say they can not bid? How would you like it if you saw something you had to have at XYZ auction or ABC store and they wouldn't let you bid or buy because you'd never bought anything there before? I've never had a newbie deadbeat and I've been doing this for two years. Send me the newbies. I'll gladly take their money! What do you do when they don't pay? File a non-paying bidder report.
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traceyg
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posted on December 14, 2000 03:27:10 PM
I like the newbies they tend to be fast and to bid higher Send them to me the ones you don't want : )
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eastwest
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posted on December 14, 2000 03:29:52 PM
I sell really unusal stuff and when they find my product , they love it my company is urbanhouseimports you can put the dot com at the end and take a look but for the most part ...it's been good and i am sure i am killing my self but there is a lttle story as to why i had to do this. I has someone who was from AOL bid on on product . They cancelled . The reason they gave was " to expensive". The product i was selling was on for $1.00 and it retailed on my web site for $25.00 . I emailed him and asked him why he would write such an unual comment. He then proceeded to bid on about 30 items just before they closed and then posted neg feedback 2 hours after the auctions closed. He had 0 feedback. For a while i closed down but was very scared that he would come back with another account !!! and he did
[ edited by eastwest on Dec 14, 2000 03:31 PM ]
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loosecannon
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posted on December 14, 2000 03:32:49 PM
Zero feedback=new user.
You don't think we need new users? It's only about the most important thing we need.
Yes, continue to shut them out. Perhaps they'll bid on my auctions.
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nycrocker
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posted on December 14, 2000 03:33:20 PM
bhearsch -
Hey! What's wrong with having an AOL email address? ::::Pouting and crossing my arms:::: I'm not a computer technology wizard, I don't need anything more elaborate than aol. It works for me and I am no deadbeat, baby, I buy buy buy sell sell sell!!!!
Don't get me all defensive now!!! You know how I get!!
NYC Rocker AT AOL DOT COM haah 
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reddeer
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posted on December 14, 2000 03:38:26 PM
I LOVE new users with (0) feedback!
Send them all my way. Thanks!
BTW - I don't think I've ever had a (0) feedback user stiff me on a sale? But I have had people with over 700 feedback go deadbeat on me. Right now I'm looking at a bidder with over 20 feedback, that's been stringing me along for the past 10 days. Today I received this email from her.
Hi
So sorry can you relist this item. My husband gave me a XXXX for my
birthday and I feel bad buying this one.
Let me know.
Thank you
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jada
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posted on December 14, 2000 03:43:00 PM
Eastwest - I'm confused. Are you saying that other sellers should take a chance and sell to 0 feedback users (new customers) in order to ensure that you don't wind up with a 0 feedback deadbeat. Okay for that to happen to other sellers, but not to you, is that it?
I agree with the others, without new customers any business will eventually stagnate.
I love new people.
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december3
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posted on December 14, 2000 03:43:45 PM
Everybody has to start someplace. When I first discovered ebay I bought everything in sight. If someone had judged me on the fact I had no feedback and was bidding on a lot of stuff it would have been their loss. I find most of the new people who buy from me are much the same as I was. Can't wait to pay and get their new toy. Actually I'm still that way, I love to shop.
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rancher24
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posted on December 14, 2000 03:49:55 PM
My policy is to treat each & every bid uniquely....I do not forbid anyone from bidding on my auctions, I do not cancel bids (unless requested by a bidder OR in one case where I KNEW the bidder had bid incorrectly, I notified them & offered to cancel for them, they took my offer)....
As a buyer I'm careful to read seller feedback & bid accordingly, but as a seller I cannot know the circumstances of a transaction gone bad.....I cannot therefore consider a "deadbeat" to in fact be a "deadbeat" until the point that they do not pay ME....I have had several cases in the past 2.5 years, where bidders with terrible feedback have followed thru like champs, and were rewarded with the appropriate feedback from me....
~ Rancher
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eastwest
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posted on December 14, 2000 03:51:30 PM
I am really scared about feedback.....I have watched people kill my feedback. First the guy who killed my feedback with 30neg at once 2 hours after close of auction. And ther have been others. I think it might be the product i sell!!!
[ edited by eastwest on Dec 14, 2000 04:01 PM ]
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amalgamated2000
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posted on December 14, 2000 03:59:30 PM
Actually, Yahoo has a system that lets you specify a minimum feedback rating for your bidders on a particular auction.
I think this may be a good approach. For example, I have a PS2 up for sale right now. If someone deadbeats, it will cost me hundreds of dollars because the value plummets after Christmas. So in that particular auction, it might be a nice protection.
But really, there is only one answer to deadbeats -- plan on them. I'm serious. You can't avoid them. No matter how frustrating it is, you still have to expect it to happen.
I think you can probably minimize the impact through diligence, but it's just a part of doing business.
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toolhound
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posted on December 14, 2000 04:10:18 PM
If I read that in your TOS I would not bid and my feedback is 1194. I had a 0 when I started and unless you have another way you did too.
I have sold to 100s of 0 feedback bidders with no more problems than the ones with 100 or more feedback. I find most 0 feedback bidders are fast to pay and easy to deal with.
I am glad the sellers I bought from when I started were not like you. I would have quit buying right away.
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seyms
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posted on December 14, 2000 04:18:56 PM
a O fb AOL bidder was the winner of my moderately expensive glass item ($700+). Have to admit I sweated that one out when I checked his bids and discovered he was the winner of apx $6,000 of stuff in a 10 day period. Paid quickly. He had put together a good collection of mid century modern stuff in 10 days. It took me 4 years to gather a much lesser collection buying locally.
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eastwest
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posted on December 14, 2000 04:22:52 PM
GLAD TO SEE YOU READ ALL OF MY THREADS
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jada
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posted on December 14, 2000 04:24:22 PM
Eastwest - Do you charge a $15.00 CDN handling fee on your auctions as well as on your website? If so, do you state in your Terms of Service on the actual auction that you charge a CDN handling fee of $15.00?
I admit I don't know what the letters CDN refer to, but a great many bidders on Ebay won't click on a link for shipping policies, handling fees, etc., so in my opinion at least, it's better to spell everything out in the auction.
If a bidder got hit with a $15.00 handling fee on an item that sells on auction for $1.00 or $2.00, I can see why they might be upset. They may feel they are getting a bargain, only to wind up paying retail price when they add in the handling fee.
Are you using this handling fee in order to recoup losses you incur due to selling your items at a lower price on auction.
Just a hunch, but if this is the case, I think this might have a lot to do with your deadbeat problem, and the frustration and anger felt by some of your bidders. I do agree, however, that trashing a seller's feedback is wrong, no matter how angry one may be.
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uaru
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posted on December 14, 2000 04:28:22 PM
My rule that i have on my auctions is 0 feeback can not bid and i state it in the auction.
I have a similar warning in my auctions.
Due to my extreme paranoia I refuse to accept new customers, I will only accept customers that have been validated by sellers that are more reasonable than I.
It is my hope that EBay will begin instituting a policy to rid us of having to place such warnings in auctions. EBay shouldn't allow anyone an account with zero feedback. Such a policy would also allow eBay the ability to stop spending money on future growth.
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eastwest
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posted on December 14, 2000 04:31:36 PM
Actually i do one better smarty:::read and tell me what you think...the winner bidder gets this email plus everything totaled...~~~~~~~~~~~~~~ADD TO YOUR ORDER~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
AND RECIEVE A
30% DISCOUNT
OFF ANYTHING ON OUR WEBSITE!
www.urbanhouseimports.com
OFFER IS ONLY VALID IN COMBINATION WITH THIS AUCTION PURCHASE.
TO RECEIVE THE 30% DISCOUNT OFF YOUR WEBSITE PURCHASE,
REFER TO THIS DISCOUNT CODE:
<item>
WHEN PLACING YOUR ORDER.
OFFER IS ONLY GOOD WITH THIS AUCTION.
THE DISCOUNT APPLIES ONLY TO PURCHASES MADE FROM OUR WEBSITE,
AND DOES NOT AFFECT THE FINAL PRICE OF YOUR EBAY AUCTION.
If you choose to take advantage of this offer, just send us an email with the
name(s), quantity, and code number(s) of the item(s) you wish to purchase
from our website. BE SURE TO INCLUDE YOUR SPECIAL DISCOUNT CODE.
We will then send you an email to notify you of your FINAL TOTAL:
eBay auction + (Website Purchase - 30%) + shipping = TOTAL
Shipping charges of $3.50 per item will still apply, but the handling fee
(on orders from our website) will be waived.
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