posted on January 15, 2001 12:30:29 AM
This makes no sense to me. I just had an auction close on ebay and the address the user has on his account is invalid and mail from myself and AW is bouncing back. What do I do now? Is there a way for ebay to contact him or do I just wait and hope he catches the error?
Rewind City http://www.rewindcity.com
posted on January 15, 2001 12:37:19 AM
Did the email come back with as "invalid" or just bouncing? I haven't been able to access my email all day because of problems with the email server. Just a thought but maybe his email server is down...
Otherwise I would contact eBay and let them know... Check out safeharbour at eBay and see if you can find any info there...
posted on January 15, 2001 12:45:38 AM
Its an AOL account so maybe Time Warner forgot to pay the power bill! maybe I will just wait until morning and try again, it could just be a glitch in the system.
Rewind City http://www.rewindcity.com
posted on January 15, 2001 01:16:48 AMalbertaradical:
The same thing just happened to me with a buyer who has an AOL account. This buyer has a high rating, so I trust it is an AOL problem and not any fault of the buyer.
posted on January 15, 2001 04:51:18 AM
I got an e-mail back from a winning bidder marked "invalid address" a few months ago. I requested the bidder's phone number from eBay and tried calling her... The number was for a place of business and the person who answered said she had not worked there for some time! (This was a 7 day auction.)
I figured she must have been bidding from another computer and just forgot to update her information on eBay. I waited 10 days to see if she e-mailed me from a different address. I then filed a Non-paying bidder report. Another 10 days later I filed for a FVF credit and left negative feedback, stating that e-mails were returned and no contact was made.
I felt really bad about filing the report and leaving the neg (she had a 4 positive feedback and no negs, all from several months before our transaction) but I felt that I had to do it in order to protect others at eBay. Should I have also reported her to Safe Harbor?
posted on January 15, 2001 05:00:03 AM
hkkozera, yes, I would have reported her to safeharbor. She is in complete violation of a lot of things:
- invalid email
- invaild phone number
- she's a deadbeat bidder (and a newbie at that)
What more could she do wrong? Safeharbor will suspend (at least temporarily) anyone who's registered email bounces.
You did the right thing to post a negative. I'm finally getting the courage to do that. As you may have read earlier, I mentioned that I just posted a neagtive for a new user who's email bounced and hadn't sent payment in 27 days.
Turns out the payment really did get lost in the mail, and his computer died, so I feel bad for posting him a neg, and I hope he doesn't retaliate, but I know I did the right thing. (he was in violation of eBay regulations since his registered email bounced)
[ edited by motive8 on Jan 15, 2001 05:02 AM ]
