jfpnatl
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posted on January 21, 2001 07:13:10 AM new
Watch out people, I use to use paypal for all my auctions and had them insert them automatically. I had to change this months ago and now only add them when I can afford to, as I run some dollar auctions with no reserve. and cant afford to take PayPal on some that don't bring enough to justify the fees. Well, I wake up this morning to an e mail they have done the automatic thing over night and without my permission. They have illegally gain excess to my ebay account. You better check your preferences !!!!!!! They changed mine to suit their needs.
I have never had a complaint with PayPal before, didn't complain when they changed from free to fee. I don't understand how they can just go and do whatever they want!! This should be illegal! If and when I want to use them its MY preference NOT theirs!!
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Zilvy
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posted on January 21, 2001 07:22:45 AM new
I hope you have contacted PP and told them to remove the logos ASAP. I am sure they do not have the right to do this. They are really getting too big for their britches. I hope we can see them eliminated for all the seller problems they are causing. Thank goodness I listned to a sharp friend of mine who said....NO, NO, NO, Paypal and gave me more reasons than I can remember. He was right on.
Zilvy..."I started out with nothing and still have most of it left."
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kudzurose
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posted on January 21, 2001 07:26:22 AM new
My first "run-in" with PayPal was over this very issue, a few months ago. I found out then how awful their customer service is.
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jfpnatl
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posted on January 21, 2001 07:56:45 AM new
What they did if it isnt, should be illegal, First off I never gave them premmissoin to acces my ebay account!! They changed my prefference WITHOUT my consent. I haven't even accessed my account in a week or more and the prefference were changed over night. Auctions end all last week up to thursday and Friday didnt have the logos, it must be magic for them to have been changed by themselves!!!!!
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chum
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posted on January 21, 2001 09:00:31 AM new
I wish eBay would just ban them from their site and put in their user agreement that paypal isnt allowed. Everyone was much happier, and did more business in the beginning when checks and money orders were king. I am sure there are far better payment services out there besides paypal.
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jfpnatl
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posted on January 21, 2001 09:04:21 AM new
any one know how to change you password for e bay? I'll fix this from being done again, it just isnt fair to have to pay their fees now on auctions I had no intentions to offer this on!!
I have contact paypal and e bay woith no responce from either as yet, thanks to that wonderful service we get for paying for all the fees!!!
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barrelracer
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posted on January 21, 2001 10:21:01 AM new
double post
~Not barrelracer on ebay, don't pick on them!~
[ edited by barrelracer on Jan 21, 2001 10:22 AM ]
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barrelracer
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posted on January 21, 2001 10:21:20 AM new
http://pages.ebay.com/services/myebay/selectpass.html
To change password
~Not barrelracer on ebay, don't pick on them!~
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jfpnatl
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posted on January 21, 2001 10:24:11 AM new
thanks barrelracer
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barrelracer
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posted on January 21, 2001 10:30:26 AM new
You're welcome. Hope that solves the problem.
It must feel like someone came in your house uninvited!
~Not barrelracer on ebay, don't pick on them!~
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sg52
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posted on January 21, 2001 10:43:09 AM new
, First off I never gave them premmissoin to acces my ebay account!!
Someone gave them the password, or they wouldn't be able to do that.
sg52
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jfpnatl
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posted on January 21, 2001 11:24:21 AM new
When I used paypal regual I did. I did the automated inserts. But changed it months ago. They changed my preferences!!!!!
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kramerfamily
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posted on January 21, 2001 11:44:58 AM new
Sooner or later, every PayPal customer will get screwed... Take a look at this thread:
http://www.auctionwatch.com/mesg/read.html?num=10&thread=1257
and then go to this link:
http://www.ygoodman.com/paypal.html
Once again I suggest that everyone drop this company like a bad habit. I was a PP customer for twelve months, but will never again use their services.
FAIR WARNING
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bitofagrump
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posted on January 21, 2001 12:49:59 PM new
jfpnatl,
Close the auctions. Change your eBay password.
Repost the auctions.
Sure you'll be out the listing fees, but at least you won't being paying fees.
Don't forget to cancel any bids first.
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paypaldamon
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posted on January 21, 2001 07:58:56 PM new
hi jfpnatl,
I had sent your information to engineering to assist and I had sent you an email advising you of information I would need so that they could trace it. I have not seen it as of yet, but I hope I have an email in my box tomorrow morning from you.
Changing your eBay password should allow this to not continue (for logo insertion the user ID and password were needed to have auto-inserts work.)
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RebelGuns
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posted on January 21, 2001 09:30:35 PM new
Send them an advertising bill for using your postings for advertising. Maybe an hourerly fee would get their attnetion. Then if they fail to end it or pay, get a class action together.
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misscandle
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posted on January 22, 2001 12:40:19 AM new
I just checked my auctions and the same thing has happened to me. Now, I do still accept PayPal and had already put the logo in when I launched the auctions 3 days ago. Yet, here it was again with the notation that Seller had revised the page at 4:24 PST on Jan. 21, 2001. I know for a fact I was taking a nap at that time!
I checked my PayPal preferences and none were set to auto submit, or whatever they call it. I deleted all references to Ebay on my PayPal site, so it will be interesting to see if this happens again.
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TheRedCircle
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posted on January 22, 2001 03:33:14 AM new
Just remove your eBay email address from your Paypal account, and make sure that your eBay account information is removed from the auto-insert thingey in Paypal.
I had the same thing happen to me for a week after I dropped Paypal, but I caught most of them and revised or added info to the auction saying I did not accept Paypal and had no other problems.
----
TRC
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jfpnatl
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posted on January 22, 2001 04:11:49 AM new
Damon,
Theres nothing in you mail box from you or any member of paypal, other than the acknowlegement of e mail addres change. I tried form the better part of yesterday to find out from your company what is going on. I call and e mailed to no avail, you must have been closed??
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goodwillhunter
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posted on January 22, 2001 11:34:25 AM new
Paypal is a joke!! Don't plan on hearing anything from them or Damon for at least a month. That seems to be about the proper length of time for any customer service action from this loser company. Damon, I hope you read this because I think you are as worthless as the company you work for. Paypal needs to be put out of business!! Every day they steal more money from more people.
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paypaldamon
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posted on January 22, 2001 12:21:54 PM new
Hi goodwillhunter,
I don't recall interacting with you. Do you have a case that I had been working on or referred to the appropriate department?
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chum
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posted on January 22, 2001 12:56:01 PM new
According to the WSJ article they have 500 reps working, but for some reason they are too busy to help their customers. That reporter should come here and do another follow-up story. BTW billpoint has grown 145% since the paypal fees.
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goodwillhunter
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posted on January 23, 2001 07:19:16 AM new
According to the same WSJ article the Better Business Bureau receives 30 to 40 complaints per month about Paypal. What does it take to get people to listen? Paypal has had my account restricted since Nov. 20. They want me to fax my bank statement to them. I have spoken to my attorney and my banker about this and they both told me "ABSOLUTELY NOT" If Paypal needs to verify my account they can call my bank.
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franko122
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posted on January 23, 2001 08:19:23 PM new
Ha! Goodwillhunter you are pathetic. My account has been restricted since October 24! You got nothing on me! 
Paypaldamon. Your company sucks. I emailed the lady from the wall street journal and she wants to talk to me.
I have called paypal on the phone 8 times. I have emailed at least 30 times. All I get is their email telling me they got the email.
It's all very ridiculous. I have had nearly $800 stuck there for 4 months and even ever calling every day for a week straight they still didn't help me.
I even tell them that I constantly tell everyone I can that they stink and get not use them. I posted at least 20 times here about how bad they are. They dont care.
Oh well. As soon as I get my money my account will be closed.
I have given everyone here fair warning that PayPal sucks! Dont come crying if they screw you too.
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abacaxi
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posted on January 24, 2001 05:13:06 AM new
For those who have been getting less than the 2-3 day response
time PP claims, or if you have a frozen account or other problem
they are not responding to ...
www.bbbsilicon.org
is their local BBB branch's site and they have
an online complaint form at:
http://63.67.52.28/gccomplaint.html
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jfpnatl
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posted on January 24, 2001 05:42:41 AM new
hey guys,
Paypal Damon has handled my problem, in a very professional way I might add. He has always been of great help if and when a problem arises. I cant comment on the account frezzing issue I havent had that happen. I do agree that paypals customer service is laking , but one thing for sure. I do appericate Damon, and his fast and friendly handling of issues!! Damon?? are you out here, your tops in my book!
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paypaldamon
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posted on January 24, 2001 10:29:14 AM new
Hi franko122,
If you have the email of the address on the account I can have it looked at. This can be emailed to me at [email protected]. Please understand that these issues are ones that I can only direct for attention.
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sun818
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posted on January 24, 2001 10:43:58 AM new
Yes, paypaldamon has been a great Paypal contact. He's helped me through a few issues.
I don't know if Paypal folks are overworked, understaffed or what, but I have to follow up often to have the issues resolved.
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goodwillhunter
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posted on January 24, 2001 11:35:26 AM new
GO GET 'EM FRANKO!!! So nice to see someone else as ticked as I am! "These issues I can only direct to someone else's attention" Like we've never heard that line before huh Franko. That is Paypal's company logo. Someone please post the anti-Paypal animated gif so I can post that in all my auctions. Franko, I also tell everyone that asks that Paypal is a joke. I post here as often as possible, and my auction listing all state "Paypal is a RIP-OFF"
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franko122
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posted on February 1, 2001 08:57:27 PM new
Finally!
After 4 months my account was unlocked. Only took a dozen phone calls and a couple dozen emails.
I just moved all my money out and will be closing my account as soon as it shows up in my bank account. I encourage everyone else to do the same. At least until they get their act together or some sort of regulations are put on this industry!
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