posted on January 22, 2001 11:09:02 AM new
I have made a blunder. I attempted to upload a featured item that I was selling dutch on eBay yesterday. When I tried to upload, auction manager pro gave me an error message and said that it couldn't upload. SOOOOOO, I re-submitted again and it gave me the same error message. I tried to upload with a future date, and it finally went through.
Here's my problem. The error message was in error AND, my items WERE submitted after all.
At 19.95 a pop, I don't want three dutch auctions for the same thing listed all at once. Any suggestions? I changed the catagories thinking that it might help, but I would much rather not have all three running in the same week. Any advice you could give would be very helpful. Thanks in advance. evan11
posted on January 22, 2001 11:17:11 AM new
Looks like you had a similar problem here at AW posting this thread. Gotta wait a bit after you push the "submit" button sometimes.
posted on January 22, 2001 11:23:29 AM new
Evan, just go to the billing inquiry form on ebay and explain to them what you did. They may be sympathetic and refund your mistakes.
posted on January 22, 2001 11:30:29 AM new
Just CANCEL two of them, then send email to eBay ([email protected] ?) explaining what happened and ask for credit.
posted on January 22, 2001 11:39:50 AM new
Request listing, and special feature fees. Go to the form at
http://cgi3.ebay.com/aw-cgi/eBayISAPI.dll?
SendSupportEmailShow&subject=Credit%20--%20How%20can
%20I%20receive%20credit%20for%20insertion%20fees%3F%20
(copy paste URL in pieces - no spaces)
Send -
* The item number(s) of the ended auction(s)
* The specific fee(s) charged for them
* Your seller's email address or User ID
* The phrase, GIVE CREDIT in the Subject line or first line of message
This can also be accessed from
http://pages.ebay.com/help/basics/select-support.html
-Rosalinda
