posted on February 10, 2001 10:34:03 AM
paying me with Paypal! I already post it in my TOS that I do not accept Paypal. Now, I have a second buyer who has failed to read or simply used it without asking. Plus, he won't communicate with us and he sent the wrong amount.
This ticks me off! Technically our account is still open although we quit using it a few months back, when all the hullabalou was going on.
I understand that they can pay with Paypal even if the seller doesn't have an account. Is that true?
[ edited by loosecannon on Feb 10, 2001 10:42 AM ]
posted on February 10, 2001 10:52:52 AM
Hi Loosecannon
I have had the same problem, I now add it to my EOA Emails as well.
Hasn't happened since.
Regards....Fudd
posted on February 10, 2001 10:53:28 AM
I don't take PayPal but that doesn't stop buyers from trying to use it. PayPal just sends me an e-mail telling me that I have money waiting. I guess they figure that I will sign up so I won't lose a buyer. No way.
I just tell my buyer NO. I do take PayDirect but would never send one of my buyers a bill through them. I tell them that I have the service and it is up to them if they want it.
BTW, I never lost a buyer because I refuse to take PayPal.
posted on February 10, 2001 11:03:49 AM
If you haven't done so already, change the ONLY email address on your PayPal account to one that your buyers wouldn't know anything about. Then, when you get the "You've got cash, please register" email from PayPal, reply to it and explain to your customer (since the Reply To address will BE your customer's) that you absolutely do not take PayPal and that this was clearly stated in your auction listing. Remind them of the acceptable payment methods and ask which one of them they will be using.
posted on February 10, 2001 11:28:13 AM
I get bidders that do this too, and all I do is send them an email stating I dont accept it with the link to a article by the WSJ. Bidders thank me for it too!
posted on February 10, 2001 12:07:23 PM
When a "you've got cash" email comes in from paypal, simply wait a day and then email the buyer asking if they've MAILED their payment yet. Don't even mention paypal. When they reply that they've sent payment via paypal, tell them you never read any email from paypal because you don't have a paypal account. Then ask them to let you know when they mail out their check or MO for $xx.
Don't keep repeating your terms it won't do any good. These people are "pretending" they don't know your terms in the hope that they will get their way.
The only way to make them listen is to "pretend" you don't know anything about a paypal payment.
Take all of the "NO PAYPAL" warnings off the auctions and WBN. Buyers know that it's the sellers who have used paypal in the past who tend to post the no paypal warning on their auctions. The warning gives them hope that you still may have an open account.
I list my auctions as check or money order only. I don't mention anything about paypal in either the auction ad or WBN.
I've only had one person just send a payment. About 2 or 3 people a month ASK if they can use paypal and I usually say yes. Their happy and I stay below the limit.
All of your warnings are simply free advertising for paypal. Don't advertise paypal in any form if your not going to accept it.
posted on February 10, 2001 12:07:35 PM
Ask Executive Girl, she can tell you why...
Ain't Life Grand...
[ edited by twelvepole on Feb 10, 2001 04:11 PM ]
posted on February 10, 2001 03:20:56 PM
As referenced in an earlier post in this chain, creating a separate email address that is different from the email address used on Ebay is an effective strategy. This eliminates the situation where unwanted paypal payments flow into your account ( and the fees flow out).
Doing it this way also gives you a certain amount of flexibility in using Paypal on a selective basis. Based on the profit margin of a transation and/or the customer that I am working with, there are times when I am willing to accept Paypal or Billpoint. In my EOA notice, I'll then include a line that says " if you wish to pay via Paypal or Billpoint, please indicate so in your reply and I will forward the appropriate instructions. " Granted, it takes a couple of additional emails to get the transaction completed, but it's been a very effective strategy over the past couple of months.
