posted on February 13, 2001 07:44:08 AM new
Last night, I had two different quilt tops end. One met reserve, one did not, two different bidders. The bidder on the one that did not meet reserve emailed me to ask what the reserve was. She also said that she lives in England, and his having trouble with her PC. She says she can't receive emails, and included her phone number if I wanted to phone her. In the mean time, the high bidder on the other top emailed me to see what the reserve was on top number two. I wrote back with the reserve, and told her that it was my policy with auctions that don't meet reserve, to give the high bidder first chance of refusal. She wrote back begging me not to sell the top to the high bidder, that she really wants it. So, here's the dilemma. Do I go through the hassle and expense to call England, or do I just sell it to the other person who's email works? I don't understand how you could send email, but not receive it. What would you do?
posted on February 13, 2001 08:18:29 AM new
I would tell them both that you are relisting it since there is more than one person interested in it and you want to be fair to both of them. I personally would not make an overseas long-distance phone call, but that is up to you. You may want to call her collect (if that is possible) & tell her you are relisting. Let them fight over it! If you sell to either one of them outright, the other will be disappointed.
posted on February 13, 2001 08:26:33 AM new
So if the British bidder had met reserve and won the auction, the only way to complete the transaction would have been for you to call her international long distance? Sounds like you lucked out on her not meeting reserve -- she doesn't sound like a bidder you want to be hassling with. If a person can't receive email, they shouldn't be placing bids. A valid email address is one of the requirements when a person registers with eBay - you can be NARU'd without it.
[ edited by triplesnack on Feb 13, 2001 08:27 AM ]
posted on February 13, 2001 08:46:19 AM new
This is a problem?
Do what you are comfortable with. Your "policy" is whatever you wanna do.
I'd sell to the bidder whose email works.