posted on February 16, 2001 06:45:23 PM
*** eBay Tops Customer Satisfaction Survey ***
Earlier this week we received news that eBay has been selected the co-winner of the first ever Best-in-Class Customer Satisfaction award. The award was announced by Satmetrix Systems following a survey of businesses and consumers. eBay consistently generated customer satisfaction scores significantly higher than 8.0 on a scale of zero to 10.
eBay wishes to extend a sincere thanks to the sellers on the site who help make eBay’s overall community one of the most satisfied in the world. We also would like to congratulation our customer support team that was recognized for its first rate customer service.
Everyone at eBay works very hard to make the user experience the best it can be. This award is another indication that our efforts are paying off!
Regards,
eBay
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The more PEOPLE I meet.........
posted on February 16, 2001 06:51:29 PM
And an hour later, they posted this:
The eBay site is currently unavailable. We are working as quickly as possible to restore accessibility, and we will keep you updated as more information becomes available.
posted on February 16, 2001 06:51:32 PM
You've got to be kidding!! I just tried to check my auction........it's pretty comical that the announcement above this one now reads "EBAY IS DOWN".....AGAIN !!!!!! I wonder how much ebay had to pay to get this award!! Or maybe Meg had a few drinks in her.....(sorry, I couldn't help that last comment!)
