Home  >  Community  >  The eBay Outlook  >  Ebay wins customer service award!


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 musicman1313
 
posted on February 17, 2001 12:36:42 PM new
Read this and make sure you don't wake the neighbors by laughing too loud!:

http://news.stockmaster.com/display_news.asp?mode=news&doc_id=BW20010213BW0535&ticker=EBAY&UPT=9719





ALL OF THIS AND EBAY DOESN'T EVEN SUPPLY A PHONE NUMBER FOR IT'S CUSTUMERS! SIMPLY AMAZING! LOL!

[ edited by musicman1313 on Feb 17, 2001 12:37 PM ]
[ edited by musicman1313 on Feb 17, 2001 12:39 PM ]
[ edited by musicman1313 on Feb 17, 2001 12:49 PM ]
[ edited by musicman1313 on Feb 17, 2001 12:51 PM ]
 
 joice
 
posted on February 17, 2001 12:44:25 PM new
musicman1313,

Please edit out the article as it is copyright protected and provide a link to it.. I can give you about 15 minutes.

Thanks!



Joice
Moderator.

 
 musicman1313
 
posted on February 17, 2001 12:54:26 PM new
Ooops, my mistake! I thought we weren't allowed to post links in the boards. Sorry.
 
 joice
 
posted on February 17, 2001 01:37:35 PM new
Confusing huh? You can post links, you just can't post links to sites that are in competition or offer the same products as AuctionWatch.com.

You can do snipets of an article and provide a link, you just can't copy and paste an entire copyright artice.

Thanks for the edit.

To make that link clickable put [$url] at the beginning and [$/url] at the end, leaving no spaces and omitting the $'s.

e.g. [$url]http://www.auctionwatch.com[$/url]

becomes

http://www.auctionwatch.com

Joice
Moderator.
*ubb instruction
[ edited by joice on Feb 17, 2001 01:40 PM ]
 
 micheneraddict
 
posted on February 17, 2001 01:44:36 PM new
<A HREF="http://news.stockmaster.com/display_news.asp?mode=news&doc_id=BW20010213BW0535&ticker=EBAY&UPT=9719">http://news.stockmaster.com/display_news.asp?mode=news&doc_id=BW20010213BW0535&ticker=EBAY&UPT=9719</A>

 
 musicman1313
 
posted on February 17, 2001 02:14:37 PM new
http://news.stockmaster.com/display_news.asp?mode=news&doc_id=BW20010213BW0535&ticker=EBAY&UPT=9719

There, I think I've got it now. I'm learning slowly but surely. Some days more slowly than surely Anyway, I feel that the community should read this article because it tells a much different story of Ebay's customer service. Told by the firm that Ebay has hired to monitor their customer service. Here you get a small glimpse into what I call "Investor Side Propaganda". At least I believe that's what it is.

Thanks for the tips Joice!

[ edited by musicman1313 on Feb 17, 2001 02:15 PM ]
 
 tentwentytwo
 
posted on February 17, 2001 03:35:53 PM new
This article (and award) is one of the most full of crap articles (and awards) I've ever seen. What Satmetrix fails to disclose is their software contract with eBay, and their business relationship with eBay, which is that eBay pays them for services... And eBay returns the favor on its message board by also mentioning the award, amd also not disclosing the for-fee business relationship. This "award" is at the very least cynical manipulation, and might even border on violating SEC rules IMHO...

 
 whyizzit
 
posted on February 17, 2001 03:44:46 PM new
You betcha! I already sent my 2 cents worth to Satmetrix! Wish more would do the same - just do search and use "contact us"
I told them - how could they consider such a company with the largest customer base on the net to be a #8 when all they do is CRASH, mailpulate - gauge and condescend to its sellers?

AS I was writing it-----ebay CRASHED!! The AB had just previously announced the award - and DOWN she went! Thanks ebay- at least there is some justice~ Hope they feel as foolish as they look [grin]
 
 bohica2xo
 
posted on February 17, 2001 05:06:08 PM new
MusicMan:
You just don't understand the context!

I believe that e-bad has bent over and "serviced" many more customers (this one included!) than any other online business!


Speed is Nice, but Accuracy is Final.
 
 musicman1313
 
posted on February 17, 2001 06:41:43 PM new
LOL!
 
 
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