Home  >  Community  >  The eBay Outlook  >  I have freakin' had it w/Paypal and bidders that.


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 loosecannon
 
posted on March 2, 2001 07:21:10 AM
try to force me to use it! I just had another customer who used it to pay for an over $200 auction even though I clearly state in my terms that I do NOT accept it! If I accept the payment I'll be "forced" to upgrade and all.

Is the ANYTHING I can do to stop this bullsh*t?

Paypal, you'd better do something to stop this abuse. Yes, it's abuse if I don't want to use you.

 
 auctionqueenie
 
posted on March 2, 2001 07:23:47 AM
Add that paypal address to your email filter so that it will automatically be deleted.

 
 ExecutiveGirl
 
posted on March 2, 2001 07:29:12 AM
I couldn't agree with you more, Loosecannon!

I have tried EVERYTHING.. and nothing works. I have even tried a marquee of "NO PAYPAL" logos scrolling across my screen and I STILL get "do you take paypal" or the infamous "YOU'VE GOT CASH" emails!

It's very irritating.... and I agree, it IS abuse. Paypal members should NOT be allowed to send payments to people who DO NOT WANT TO TAKE IT!

 
 loosecannon
 
posted on March 2, 2001 07:29:51 AM
Paypaldamon

Are you %#* listening? Do you even care? No, of course you don't. I do not want anything to do with your stinking service. You'd better find a way to stop this bullsh*t now.



 
 sadie999
 
posted on March 2, 2001 07:31:43 AM
You might try having a different email address with PayPal than you do with eBay. This way when a buyer PayPals you money, they've paid no one. You calmly explain that you don't take PayPal and that their payment is probably showing as unclaimed in their PayPal account. Tell them to cancel the payment and please send you whatever it is you accept.

Another solution. I don't use PayPal in my auctions anymore and only offer it via my WBN to auctions that end over $30. I recently had someone pay me via PayPal on a low end auction. I calmly emailed her telling her what her payment had cost me in fees. I gave her some options: PayPal me add'l money, send the amount she owes me via snail mail (she'd also forgotten to pay for insurance), I'd refund her the amount she'd paid less the fees and she could write a check for the correct amount, etc. I think all the options confused her so much that she ended up PayPal-ing me way more than she had to to cover my fees, and I ended up putting a refund in her package!
 
 loosecannon
 
posted on March 2, 2001 07:32:26 AM
Executivegirl

I hope you saw my apology that I posted on the French horn/mellophone thread. I'm sorry that I wasn't nice, OK?



 
 ExecutiveGirl
 
posted on March 2, 2001 07:34:38 AM
Wanna hear something funny, Loosecannon?

I closed my account with Paypal in November. When I closed my account I got this notice:

If you close your account you will not be able to reopen it or open another account. All unclaimed payments and pending money requests will be automatically canceled. A check for the balance of your account minus applicable fees will be sent to your street address.

BUT... even though according to their website it states that I can't ever open another account again, I STILL get emails saying "to claim your money just open an account...".

When I brought this to Paypaldamon's attention over a month ago on a thread, he said it was not true and that they were going to take care of this "error".

I have a friend who has an account and I just logged in to check on this again and YEP - it is STILL THERE!

Scare tactics?

 
 ExecutiveGirl
 
posted on March 2, 2001 07:36:29 AM
loosecannon: Apology accepted, thank you!

 
 auctionqueenie
 
posted on March 2, 2001 07:40:24 AM
sadie,
he doesn't have a paypal account. That's the problem lol

If you put a filter on your email account with anything from paypal goes to the trash, it'll solve the problem. The buyer can cancel the payment.

 
 auctionqueenie
 
posted on March 2, 2001 07:41:49 AM
yeah,
i commented on that saying it was some 'error' lol. I mean they just 'accidentally' stated you couldn't open another account?? lmao

 
 chum
 
posted on March 2, 2001 07:50:25 AM
I also get the emails, and I have it clearly stated in my description NO PAYPAL. Is there someone I can complain to because it is spam. Then they send it saying ****** has beamed you money, knowing you wont turn your customer in for spam.

 
 ExecutiveGirl
 
posted on March 2, 2001 07:55:27 AM
I never thought about those emails being considered as spam before... but now that you mention it.. I wonder? Sometimes I report spam to www.spamcop.net. I wonder what would happen if I reported a YOU'VE GOT CASH email to them?

 
 mrpotatoheadd
 
posted on March 2, 2001 08:08:49 AM
I would suspect that, since the "You've got cash" email was sent because of the action of your bidder (with whom you do have a business relationship), it would not be considered unsolicited, and therefore, not spam.

I could be wrong.
 
 ExecutiveGirl
 
posted on March 2, 2001 08:12:08 AM
MrP~ But if my auction states "We do NOT accept Paypal" and my emails to my customer states "We do NOT accept Paypal" ... then it WOULD be considered unsolicited, wouldn't it?

 
 mrpotatoheadd
 
posted on March 2, 2001 08:20:08 AM
I don't know. All I'm saying is that your customer, by using PayPal, is the one instructing PayPal to send that email to you. PayPal is not acting on their own in sending the email.

Can an auction buyer, by using a payment mechanism that is not accepted by the seller, be charged with sending spam to the seller by doing so? I would suspect not, but I'm no lawyer, so my guess is just that- a guess.

If your auction states "no checks" and a buyer emails you asking "Will you take a check?", is that also spam? Would you report it?


 
 ExecutiveGirl
 
posted on March 2, 2001 08:24:45 AM
MrP~ No, I would not report that - I would never report any "inquiry" from a customer. If I reported a "You've got cash" email, wouldn't it report Paypal and not my customer? Since Paypal is the one who actually sent me the email?

I guess I'm just looking for ways to rid myself of Paypal all together.

 
 mrpotatoheadd
 
posted on March 2, 2001 08:47:52 AM
If I reported a "You've got cash" email, wouldn't it report Paypal and not my customer? Since Paypal is the one who actually sent me the email?

Possibly, but I would suspect that PayPal's response to any complaint would be that your customer, by using PayPal, instructed PayPal to send the email on his behalf.

I'm not trying to take sides or anything- just looking at what the response might be if you were to complain.
 
 Coonr
 
posted on March 2, 2001 08:48:30 AM
YOu know, it really upsets me too. All those bidder anxious to get their money to me so they can get there stuff!

 
 ExecutiveGirl
 
posted on March 2, 2001 08:52:07 AM
All those bidder anxious to get their money to me so they can get there stuff!

All those bidders who are trying to force sellers into RISKING taking their payment through Paypal!

I suppose our response should be "well, I know all the horror stories about Paypal, but let me risk it anyways! If they freeze my account and get into my bank account and won't let me get the money you have Paypaled me I'll chaulk it up to a bad business decision".

Yeah ok.

 
 vargas
 
posted on March 2, 2001 09:02:31 AM
Why not just respond with a Billpoint invoice? (For those sellers who take Billpoint)


 
 ExecutiveGirl
 
posted on March 2, 2001 09:06:30 AM
Because we don't know if those people WANT to pay with Billpoint. Sending them a Billpoint invoice and not knowing if they like to use it is just like them sending us a Paypal payment when we don't accept it.

 
 heygrape
 
posted on March 2, 2001 09:10:13 AM
I just click on decline and then notify the buyer that I declined their PayPal payment so that their credit card would not get charged. Then I tell them that Paypal won't let me have any more than $100 per month and I give them the directions to PayDirect and MoneyZap. They have all been very co-operative about it, and I have not had to upgrade.
 
 mrpotatoheadd
 
posted on March 2, 2001 09:13:52 AM
As long as your bidders refuse to read your TOS, there's not much you can do.
 
 vargas
 
posted on March 2, 2001 09:22:33 AM
Because we don't know if those people WANT to pay with Billpoint. Sending them a Billpoint invoice and not knowing if they like to use it is just like them sending us a Paypal payment when we don't accept it.

They obviously WANT to pay with PayPal.
Make it easy for them to pay with Billpoint and they just might go along with it.

But then again, you do have more than your fair share of bizarre buyers.




 
 outoftheblue
 
posted on March 2, 2001 11:46:30 AM
sadie999

I changed the email on my paypal account a while back and don't even mention paypal in my EOA email. I still get several stray paypal payments to my Ebay registered address on a weekly, sometimes daily, basis. When I ask people to cancel the payment and re-send it to the correct address some get a little annoyed.

The reason I do it this way is to insure that if, for some reason, my account is restricted, I can tell people who send stray payments to cancel them. Gees you would think that people would be smart enough to notice that the payment is going to an unregistered address and is not covered by their (worthless) buyer protection program.

I wonder if we could get paypal for spamming. The state I live in has tough anti-spam laws.

PayPalDamon: Can't you change this policy so payments can only be sent to a registered email address? It surely wouldn't be that hard to do.
[ edited by outoftheblue on Mar 2, 2001 11:52 AM ]
 
 stan41
 
posted on March 2, 2001 12:05:29 PM
I am in complete agreement with loosecannon. I have long maintained that it should be a felony for Paypal to accept money on my behalf without my permission. I do not have "I do not take Paypal" in my auctions, but I don't think I should have to. I also don't take Monopoly money, Mexican pesos, or Betty Crocker coupons either, but shouldn't have to put it in my auctions. Also, Paypal is doing auction interference. I have an item now that I would have already been paid for a month ago if it weren't for Paypal taking my payment from my customer. I emailed her and said "Paypal says that you have paid them for MY book. Now please send ME a money order for MY book." It is most aggravating and should be stopped.

 
 ExecutiveGirl
 
posted on March 2, 2001 12:07:42 PM
outoftheblue:

I've asked Paypaldamon that question before too. He just says something like "Paypal payments can be sent to anyone".

And that's even their logo I believe - "Send money to anyone, even if they don't have an account!".

It would be SO nice if they would only allow members to mail payments to OTHER members...



 
 bkmunroe
 
posted on March 2, 2001 12:21:22 PM
ExecutiveGirl: All those bidders who are trying to force sellers into RISKING taking their payment through Paypal!

What risk-free forms of payment do you accept? A lot of people on this board have stopped accepting checks because they've received too many bad checks. Scammers know they can stop payment on a money order and by the time your bank returns it the scammer has your merchandise.

There's a risk to every type of payment. You have to determine if the benefits outweigh the risks. I accept checks, MOs, and PayPal because it is worth it to me. Of course, I don't know what you sell, so maybe PayPal isn't worth the risk to you.

stan41: I have long maintained that it should be a felony for Paypal to accept money on my behalf without my permission.

Technically, PayPal isn't accepting the money. It's still available to the sender until you accept the payment.

 
 uaru
 
posted on March 2, 2001 12:24:11 PM
I just got off the phone with Bank of America. Man am I mad at them. I clearly state on my auctions NO PERSONAL CHECKS and what do I get in my mail today? A personal check drawn on Bank of America! How can they let their customers send me this when I clearly don't accept it!

Oh hell, I just opened up another letter and there's a Western Union Money Order! I clearly state ONLY USPS MONEY ORDERS in my auctions. I can't cash this thing at the post office! arrrrrrgh.. what is Western Union's phone number!!!

Okay...

PayPal, PayDirect, C2it, eMoneyMail, eCount, MoneyZip, etc. all allow payment to be made to someone even if they don't have an account. All these services tell the customer they can send payment to anyone with an email address, even if they don't have an account. None of them are going to remove that ability, my suggestion is you learn to cope with it. Just because the buyer sent it doesn't mean you have to get an account to accept it. Tell the buyer, :sorry, that won't work".
[ edited by uaru on Mar 2, 2001 12:27 PM ]
 
 mrpotatoheadd
 
posted on March 2, 2001 12:25:03 PM
I have long maintained that it should be a felony for Paypal to accept money on my behalf without my permission.

If you receive a Western Union money order in the mail, have they not accepted money on your behalf?
 
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